Stories

Abby Losordo uses her background as a counselor and cancer patient navigator to help ensure U.S. Bank digital tools are accessible to everyone, including those who use assistive technology

Access to products and services continues to expand

Tim Held, chief information security officer for U.S. Bank, shares simple and effective ways to protect yourself from scams

New live video enhancements give customers support and guidance from their local branch banker, wherever they are.

Head of North American Operations for Elavon says follow your heart when giving to your community

Through the American Dream home loan, Elijah Rush purchased his home in 2022

The branch is located in the first officially recognized LGBTQ+ neighborhood in the United States.

Scott Lippert, who leads Payment Services Operations and the U.S. Bank Proud to Serve business resource group, recognized as a notable military veteran executive.

At U.S. Bank, Brenda Aranda found a workplace and culture that values wellness and work/life balance.

Lisa Korbas will be responsible for developing, maintaining and executing relationship strategy with a focus on client satisfaction for ETF clients

Gaihj Young was a member of Team USA, which made it to the championship finals in Austria

The publication recognized Gunjan Kedia and Jodi Richard

Thrive Thursday program helps connect team members to each other, U.S. Bank strategy and company culture

Jo Murray, senior vice president in Global Corporate Trust, is preparing to row across the Atlantic Ocean

Ankit Bhatt, chief digital officer for the consumer segment, discusses what makes U.S. Bank stand out

As part of the bank’s Access Home initiative, a cohort of bilingual employees are being trained as mortgage loan officers in order to help serve Hispanic homebuyers

National Commercial Real Estate Loan Administration manager developed a passion for the details

Jolene Jackelen has volunteered with Helping Paws MN for 15 years, helping make the world more accessible for people with physical disabilities and post-traumatic stress disorder

In-person Pride events return with renewed energy.

A recent Atlanta event helped jumpstart tech careers for young leaders

Access Business Bus Tours are an opportunity to increase access to resources and information

The Disability Equality Index is the most comprehensive benchmarking tool for the Fortune 1000 and Am Law 2001 to measure disability workplace inclusion

‘Brian from Boise’ and ‘Kayla from Kansas City’ talk about going from the branch to TV screens across the country

Scott Ford talks about clients’ biggest needs right now and what sets U.S. Bank apart

New partnership brings complimentary access to Greenlight debit card and financial literacy tools in the U.S. Bank Mobile App

Stephen Philipson to lead Wealth, Corporate, Commercial and Institutional Banking Product Group; Felicia La Forgia will lead newly formed Institutional Client Group

New campaign transforms creative strategy to connect with audiences under CMO Michael Lacorazza

Since purchasing Fallbrook Irrigation, Armando Silberman has added products, clients and employees

Jill Warman’s change in career path in 2016 led to her being the commercial banking market leader for Ohio today

How U.S. Bank is helping lead an industry-wide initiative to bring visibility to the cash supply chain

The 2024 Sacramento District Small Business Week Award Winners included Asian Resources Inc, COLETTI and Vantage Point Center for Psychotherapy

For the fourth consecutive year, U.S. Bank receives the prestigious retail banking statewide accolade

Corporate travelers booking through TravelBank can now compare flights using advanced carbon dioxide performance metrics

Arijit Roy is among the U.S. Bank experts helping bankers better educate and inform clients on how to maximize cash windfalls

The sold-out event honored high-school students, Vietnam vets and local leaders

Bank takes top honors in five dimensions, including No. 1 in trust

This Women’s History Month, U.S. Bank is celebrating trailblazing women like Leslie DeRoss, head of collateralized loan obligation strategy and innovation

This Women’s History Month, U.S. Bank is celebrating trailblazing women like Kim Ferguson, chief administrative officer and strategic initiatives leader for wealth management

Corporate banker Judy Kelly leads a specialized industries group that includes Consumer and Retail, Food and Beverage, and Hospitality and Leisure

Innovation team members report back from annual technology, business and culture gathering in Austin, Texas

This Women’s History Month, U.S. Bank is celebrating trailblazing women at the bank like Jody Clark, senior vice president in the bank’s IAS division within Global Fund Services

17-year U.S. Bank veteran will lead team that ranks among top in industry

The Ethisphere Institute recognizes U.S. Bank for the 10th consecutive year

This is the fifth time Carstensen, now Payments chief administrative officer, has been named to the list

Stephen Jeselson to lead new team, which will serve more than 200 existing private capital clients

Asistente Inteligente de U.S. Bank has enabled Spanish-speaking clients to bank by voice in their preferred language

The company topped its industry for the 14th consecutive year

Bovino, who joined the bank in May, brings her extensive experience in macroeconomic and financial analysis to forecast the U.S. economy for months and years ahead

Purdom will continue managing responsibilities she has led since joining the bank in 2022

Team shares technology trends, highlights from the world’s largest consumer technology show

At the world’s largest consumer technology tradeshow, the U.S. Bank team looks for technologies and trends that will shape the future and improve customer experiences

Eric Freedman talks about what his team is focused on, what will happen with interest rates and where investors should be putting their money now

Before the new year brings a new harvest of stories, here’s a roundup of five memorable pieces from the year that’s ending

U.S. Bank partners with the Veteran Business Outreach Center of the Dakotas to bring together veteran business owners

Healthcare banking leader Katie Miller talks about the importance of service in a time of change

The Human Rights Campaign Foundation index is the nation’s foremost benchmarking survey measuring LGBTQ workplace equality

Magic Yarn Project leader helps oversee donations of thousands of princess- and superhero-themed wigs and character beanies each year

The Women’s Forum of New York honors companies with significant female representation on their corporate boards

The company has steadily moved up the publication’s list every year since it first began in 2010

Collaboration with Payitoff provides access to guidance on federal repayment plans

Brittany Goettlich, who is a descendant of the Little Shell tribe, advocated to help change a policy that affected Indigenous customers

Thomas Thiegs, senior legacy and leadership consultant, helps Ascent client families work on some of their most important life goals

Mary Henehan and Paula Comings work together to help companies understand and manage their foreign exchange exposure

In addition to growing and selling fresh produce for four generations, Tanaka Farms hosts educational and recreational activities for the public and schools, and was recently recognized for its community service

The publication recognized Gunjan Kedia and Alli Yttreness

Adam Sanders applies what he learned building robots to help improve technology at U.S. Bank

Accessibility experience designer competed in his fourth National Beep Baseball Association World Series this year

U.S. Bank brings financial education to the next generation

Joe Kight leads the Corporate Banking Healthcare – For Profit division, part of a team that has supported the industry for more than a century

Yasmin Ghodse-Elahi focuses on ways U.S. Bank can help customers close the gap between intention and action

Through partnership, Wilson’s Image barbershop owner Teto Wilson and U.S. Bank provide resources to the community

Lisa Gutierrez is one of three 2023 inductees into the California Housing Consortium’s Hall of Fame

Company recognized for helping team members grow in their careers

Understanding the wine industry and her clients’ unique needs helps Alison Martin build deep client relationships

Mark Salatino recently won the top award at the Consumer Bankers Association Executive Banking School, a program that just completed its 72nd year.

The financial intelligence and financial crimes investigations teams partner closely together to identify illicit movement of funds and provide information to law enforcement

U.S. Bank leaders support the power of play through service to the nonprofit Playworks.

The computer science majors are among more than 220 interns spending the summer at U.S. Bank.

Founded by Jimmy Woodley, Kansas City-based Woodley Building Maintenance continues to grow with the next generation of Woodleys

A Q&A with Caleb Schmidt, head of Experience Design

Business Insider Intelligence also named the recently rebuilt app No. 2 overall, up nine spots.

Cedar Rapids employee recently honored for her 15-year dedication to assist low- to moderate-income households file their taxes for free

Tennessee-based entrepreneur is the fourth annual recipient of the Cleantech Inclusion Award, which includes a $25,000 grant and year-long mentorship

Junior Achievement and U.S. Bank have been connected for decades through volunteer events, grant awards and other partnerships

Andi Garten’s ‘accidental’ entry into banking has led to a decades-long journey, with a healthy dose of tennis play on the side.

The bank once again scores 100 on the 2023 Disability:IN Disability Equality Index

Schoenborn is new chief executive officer of U.S. Bancorp Investments, UnionBanc Investment Services and PFM Fund Distributors

The bank’s current operating charter was signed in Cincinnati on July 13, 1863.

Lender is the first to offer direct-to-consumer RV and boat purchasing experience

First-ever interior designer for U.S. Bank branches works to bring relationship-focused experiences to customers.

Alicia Lopez leads the team that manages the bank’s translations.

Whang to lead fixed income, capital markets and working capital finance businesses

TravelBank-powered Commercial Rewards Card offers a seamless digital experience for middle market companies

Named Business of the Year by the Wisconsin LGBT Chamber of Commerce, Hinckley Productions creates videos for international brands and local small businesses alike.

Banker and her husband go above and beyond to help families in their community

How the global chief ethics officer for U.S. Bank is leading the way

Joanna Garcia draws on her experience as a Cuban immigrant

Bass Furniture is one of the few Black-owned, independent furniture stores in the Midwest

U.S. Bank programs with a college and high school in Ohio give students hands-on experience in information security

The gifts are part of the U.S. Bank Driven to Serve initiative done in partnership with the Freedom Alliance

The bank ranks on the overall DiversityInc Top 50 list and specialty lists for the fifth consecutive year.

The grant program aims to help students gain experience and learn new skills to overcome financial challenges

This #SmallBusinessMonth, U.S. Bank shares stories of resiliency and success

The program for associates of partner law firms who are early in their careers is part of the law division’s diversity, equity and inclusion initiatives

For the third consecutive year, U.S. Bank receives the prestigious retail banking statewide accolade

During Financial Literacy Month and beyond, U.S. Bank is committed to financial literacy across the country in cities of every size

Tennessee employees, including one whose son has autism, volunteer at autism awareness event

Students in the California program learn, teach financial education, perform community service

In 2022, U.S. Bank focused on a set of initiatives to help individuals and families build wealth

Data engineer Aanik Lohani has beaten some of the top pickleball players in the world

Marcus Brown works to expand access to capital

Solution Allows Clients of Both Companies to Easily Send Faster Payments Within Their Existing Kyriba Dashboard

Rolled out in the early stages of pandemic, the customer-centric feature has proven to be extremely popular long-term, with consistently high customer satisfaction scores and new video features

Through the U.S. Bank HOME program, U.S. Army Sergeant Xanthin Luptak receives 23rd home donation — and first in Tennessee

The bank also secures first ETF European client

Cheri Kay Getz landed a role as the first woman in branch maintenance in the early 1980s, proving she could perform the same work as her male colleagues

The Ethisphere Institute recognizes U.S. Bank for the ninth consecutive year

Veteran employee aims to bring greater diversity to her team

With hackathons, U.S. Bank brings together technologists and business experts to develop solutions that meet client needs.

Eco-friendly U.S. Bank Visa® debit cards make a difference to our oceans and in communities around the world, one card at a time

Members of a team that pitched U.S. Bank executives their app ideas in 2018 have gone on to focus on science, technology, engineering and math in their college studies.

Mariam Abrahams reflects on her leadership path at the bank

A team of U.S. Bank colleagues participated in the inaugural Play for Inclusion 3v3 Wheelchair Basketball Charitable Tournament in Milwaukee.

New offering gives collateralized loan obligation clients comprehensive insights for more streamlined and effective trade structuring.

California customers to enjoy greater convenience, improved technology and continued focus on building strong communities, he says.

Multilingual staff impacts customers and surrounding community.

U.S. Bank Access Home program aims to bring greater diversity to mortgage teams.

The initiative, launched in 2021 as part of U.S. Bank Access Commitment, has already served more than 1,000 businesses in 2022.

The company topped its industry for the 13th consecutive year.

Ranked #1 by a consensus of benchmarking firms, the app just keeps getting better – and extending its lead.

Q&A with Pari Sawant, Elavon’s chief product officer.

U.S. Bank is first large bank to automate direct deposit switching.

Deepening business relationships and creating simplicity through digital tools and services.

Nearly 10,000 U.S. Bank client accounts migrated to new custody platform.

Kaalund will lead the bank's branch and small business teams across its 26-state footprint.

Fargo, North Dakota-based U.S. Bank employees Mandii and Matthew Sturlaugson are each on track to volunteer more than 1,000 hours this year alone.

U.S. Bank Adoption Assistance Reimbursement and Parental Leave Programs give employees financial support and time.

Investments U.S. Bank has made in support of Black-owned businesses includes the creation of business access advisors, who can expand networking and business development opportunities for Black business owners.

The nonprofit job training program helps provide meaningful opportunities to veterans, transitioning service members and military spouses.

One of the first banks to directly embed its own payment tools within Microsoft Dynamics 365, U.S. Bank delivers easy-to-implement, efficient payment capabilities.

Meet the U.S. Banker helping to make community possible with The New Children’s Museum and across the nation.

Videos from across the country will be released over the next five months on U.S. Bank social media channels.

With help from fintech partnerships and acquisitions, U.S. Bank is combining banking, payments and software into a suite of holistic solutions that are delighting customers and driving loyalty.

U.S. Bank is working to create an inclusive workplace where all employees can thrive.

The publication recognized Gunjan Kedia, Kate Quinn and Vanessa Angeles and awarded U.S. Bank a Top Team honor.

Stephanie Wenkel and her team helped create the bank’s digital mortgage portal, which has won accolades for its ease of use for consumers.

The new online banking tool provides a forecast of account balances up to 90 days ahead, as well as a 90-day historical view, giving clients important information to help plan for their business.

Expanded digital capabilities simplify and streamline the experience.

The Cheech Marin Center for Chicano Art & Culture of the Riverside Art Museum is a public-private partnership with renowned comedian and Chicano art collector Cheech Marin, RAM and the City of Riverside.

Notable programs on this year’s Seramount survey include benefits and childcare, employee support programs, and paid time off and leaves.

Dhiren Patel talks about what drives him – and opportunities for change.

Interns’ calendars are packed with workshops, volunteering, networking with leaders, and more.

Next generation Point-of-Sale platform combines unique, pay-as-you-go pricing and ease-of-use to support modern small business owners.

Effective later this year, all employees in the U.S. and Canada will make at least $20 per hour as part of the bank’s continued investment in its people and businesses.

The bank has hired more than 100 graduates from the nonprofit job-training program, many of whom have risen through the ranks.

Dealerships can now receive funds from sale instantly, seven days a week.

Pat Ramge leads new team and Kim Abreu joins as senior vice president.

Somani, who leads the U.S. Bank Payment Innovation Studio, talks about what instant payments mean for businesses and consumers alike.

Business travel is coming back. But filing manual expense reports may not be.

U.S. Bank provides volunteers and job opportunities through the San Francisco LGBT Center.

Jonathan Franklin, an employee based in Harvey, North Dakota, and his wife, Nicole, opened the first and only counseling center within 60 miles of the rural town after a spate of suicides.

On April 18, the size limit on real-time payments increased tenfold, making RTP a viable option for more transactions.

In honor of Mother's Day, employees share advice for life, celebrate working at U.S. Bank.

U.S. Bank is one of five organizations housed within the Bellevue University center as part of a unique partnership.

South Minneapolis branch features the bank’s latest look and feel, along with a community room for neighborhood groups and nonprofits.

Weeklong festivities in tornado-stricken town included surprise deliveries, ribbon cutting and community event.

Real-time payments solution enables individual investors to move money in and out of their brokerage accounts securely, instantly and 24/7/365.

Estamos haciendo que la banca digital para nuestros clientes de habla hispana sea más fácil y más simple.

We are making it easier and simpler for our Spanish-speaking customers to bank digitally.

The head of U.S. Bank Global Banking talks about the value of change and highlights opportunities for buyers and sellers as we enter a new phase of everyday life.

Sadhvi Subramanian’s unique career path brings her to U.S. Bank to lead the CRE East region.

Building a Commercial Real Estate office in one of the country’s most competitive CRE markets takes dedication, knowledge and experience. Kim McKee explains how she did it, while also growing the portfolio from zero to multi-billion dollars.

U.S. Bank to pay refiners and wholesalers, provide bulk fuel buyers with extended terms to make payment.

Companies join forces to drive U.S. Bank’s transformation to the cloud with Microsoft Azure, build foundation for new experiences for customers and employees.

U.S. Bank Project Manager Ted Gamble ran 200 miles to raise funds for a non-profit that creates jobs in Haiti involving recovered ocean-bound plastic.

Over the past three years, Brittny Ferguson has logged nearly 500 volunteer hours and won "Volunteer of the Year" from Junior Achievement of San Diego.

Customers report 97% satisfaction when using our industry-leading cobrowse feature.

2020-21 reverse mentoring cohort kicked off in March 2020, just as world dramatically changed.

Consumer availability in Q1 2022 is expected to spur biller use of convenient Request for Payment tool.

Employees’ agility, compassion and volunteerism make a huge impact.

Nas Iqbal is deployed in Kuwait and was sent to support the emergency evacuation in Afghanistan.

U.S. Bank employees share impact of their involvement with Home Start in San Diego.

Solution helps businesses instantly provide virtual corporate cards to customers, employees and contractors.

Carolina Fintech Hub has placed 113 participants in tech jobs around Charlotte, N.C.

Market with less than 350 employees volunteers 1,200 hours during annual companywide campaign to provide direct support to nonprofits.

Businesses can now offer this simple, secure, real-time payment option to their customers.

First-of-its-kind arrangement expands alliance between U.S. Bank and State Farm.

The department’s initiatives to advance equal access to justice and foster equity in the legal profession have received recent acclaim.

We’re creating an industry-leading experience for people with disabilities.

NYDIG will act as sub-custodian.

Flora Rees-Arredondo weaves culture and identity into her visual art, including her design for our new debit card.

U.S. Bank private wealth advisor Tyree Walton spends weekends officiating college football games.

Richard will join the company's Managing Committee and report to Chairman, President and CEO Andy Cecere.

Banks evaluated on customer service, savings and checking accounts, and digital tools during COVID-19 pandemic.

Businesses gain simplicity, efficiency and ability to compete in rapidly-growing digital marketplace.

Continues expansion of world-class digital capabilities for small businesses.

New York City leader talks about her immigrant parents’ influence and her new role at one of the largest banks in the United States.

Chris Taylor is channeling his passion and our core values to make a difference in his community.

Kedia is working to promote diversity and inclusion in banking.

Based in Denver, the ski industry expert and theater fan leads a national team serving middle market clients.

King spoke about living as a legacy to parents Dr. Martin Luther King Jr. and Coretta Scott King.

Wippler succeeds John Stern, who was appointed president of our Global Corporate Trust and Custody business last month.

The Top Companies 2021 list recognizes companies that both attract and invest in talent.

We’re launching three new initiatives to meet growing needs of clients.

Earlier this year, we launched a new passive currency hedging service powered by Lumint technology.

This feature further enhances our leading corporate accounts receivable automation service.

Ford brings more than two decades of industry experience.

Martin brings twenty years of industry experience and an established record of success.

He talks about the purpose driving his role, which includes frequent interviews with national media outlets.

Kedia is vice chair of Wealth Management and Investment Services at U.S. Bank.

The patented Pay Yourself First feature gives customers intelligent recommendations to increase savings.

Welsh joins the bank from a consulting firm where he specialized in financial services and the consumer experience.

The Ethisphere Institute recognized U.S. Bank for the seventh consecutive year.

Customers can borrow between $100 and $1,000 with no hidden fees.

Our contactless payment solution is now available through Sourcewell.

Digital checking account openings up 200% year-over-year following launch of new application experience.

We’re also rebuilding in our hometown Minneapolis to continue to support customers.

The executive appointments further our commitment to people, diversity, equity and inclusion, and business transformation.

Executive Chairman Richard Davis to retire from the Board of Directors at Annual Shareholders Meeting.

The Harris Poll ranking polled Americans on resolve, trustworthiness, responsiveness and permanence.

A unique voice-forward approach will give customers a simplified, intuitive way to bank unlike any other – just ask.

The community affairs manager channels her uncle and grandmother both personally and professionally.

U.S. Bank recently created the new role.

Accessibility consultant Christina Granquist shares how designing for disabilities shaped the new voice assistant in the U.S. Bank Mobile App.

It is a series of initiatives across the business to increase wealth building opportunities, starting with the Black community.

The company topped its industry and was recognized among all companies for management quality.

Cecere has been with U.S. Bank since 1985 and has served as president and chief operating officer since January 2016.

The continually improving feature is one of many ways that we have served customers amid the pandemic.

Our Minnesota-based company, and banking itself, looked very different the last time the big game came to town.

Kedia to oversee all revenue lines, ensuring focus on growth and holistic client experience