KNOWLEDGE BASE

Why is my payment account missing from bill pay?

Is your payment account missing from your bill pay? We can help, give us a call at 800-987-7237. We accept relay calls. Keep in mind, external bills can only be paid from your U.S. Bank checking and some money market accounts.

If you're making a payment to a U.S. Bank account and don't see your external account, see: What can I do if my external payment account is missing from bill pay?