KNOWLEDGE BASE

How do I request money using a Zelle QR code?

A Quick Response (QR) code allows information to be stored and accessed using scanning devices, like a scanner or smartphone. Once scanned, the QR code can be used to send and receive money. It's easier to move money because it shares your registered contact information securely.

To request money using a Zelle QR code using online banking

  1. Select Transfer & pay, then Send & request money with Zelle®.
  2. Choose Zelle QR code to open your personalized code.
  3. Select the sharing icon. It's a rectangle with an upward pointing arrow.
  4. Choose how you want to share your code.  
  5. Send the code digitally or provide a printout of the QR code to the person you're requesting money from.

To request money using a Zelle QR code using the U.S Bank Mobile App

  1. From the dashboard, select Send money, then choose Request money.
  2. Select the QR code icon to open your personalized code. The icon looks like four boxes in a square; found to the right of "Manage recipients".
  3. Select the sharing icon. It's a rectangle with an upward pointing arrow.
  4. Choose how you want to share your code. 
  5. Send the code digitally or provide a printout of the QR code to the person you're requesting money from. 

Please note, you can't add an amount when using a QR code. The recipient chooses how much to send. If there's a specific amount you want, contact that person.  

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.