What should I do if someone gains access to my account?

We understand the security of your account is important and we're here to help. If you believe there's suspicious activity on your account, do the following:

  • Monitor your statements closely, and immediately report any transactions you don't recognize. See: How do I report fraud on my account?
  • Review your digital profile to ensure none of your personal information was changed and your credentials haven't been altered.  
  • Consider signing up for U.S. Bank's free security alerts service to help you identify and stop potential fraud. See: What are security alerts?

For more information on how to keep your accounts safe and secure please visit our U.S. Bank Fraud Prevention Page for more information.