KNOWLEDGE BASE

What should I do if someone gains access to my account?

If you believe that there is suspicious activity on your account, complete the following actions:

  • Monitor your statements closely, and immediately report any transactions you don’t recognize.
  • Review your digital profile to ensure none of your personal information was changed and your credentials haven't been altered.
  • Consider signing up for U.S. Bank’s free security alerts service to help you identify and stop potential fraud.

For more information on how to keep your accounts safe and secure please visit our Fraud prevention page for more information.