KNOWLEDGE BASE

How do I activate my credit card?

There’re a few ways you can activate your credit card: online, the U.S. Bank Mobile App, or by phone.

To activate your credit card using online banking or the U.S. Bank Mobile App

  1. Select the card that needs activated, then choose Account.
  2. Select Details & controls, then select Activate card.
    • Online banking: “Details & controls” can be found on the right side of the page within the Card info tile.
    • U.S. Bank Mobile App: “Details & controls” can be found by scrolling to the Manage card tile.
  3. Enter the card information and the last four digits of your SSN, then select Activate.

To activate your credit card by phone

  • Contact us at the number on the activation sticker and follow the prompts from the automated phone system.
    OR
  • Call Cardmember Service at 800-285-8585. When you reach the main menu say, “activate card” and follow the prompts from there. If you’d rather speak to a person, say “agent” instead.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.