How can I get help paying my past due credit card balance?

If you're experiencing economic hardship, various plans are available to help. Review the available options we offer to see if one is right for you. 

  1. If you're eligible, a link will populate below your credit card account indicating it's past due. Select the link and fill out the questionnaire. 
  2. Review the overview of the program you'd prefer, then choose the one you're most interested in. You'll be provided with key information, terms, and more. If you agree, select Agree with Terms & continue
  3. Select your funding account. Review the information, and if you agree, select Submit Program enrollment. You'll receive a confirmation letter by mail within 10 days with all the details.

Additional information:

For general questions, call customer service at 800-285-8585. We accept relay calls.