KNOWLEDGE BASE

What should I do if I'm a victim of identity theft?

If you're personal information has been compromised, we recommend the following actions:

  1. Let us know as soon as you can. We'll review your account(s) for any suspicious activity.
  2. Place a "fraud alert" on your credit bureau file with the credit bureaus. 
  3. Create an Identity Theft Affidavit with the FTC to document the issue.
  4. File a police report.

Be sure to save your Identify Theft Affidavit and police report together. Combined, they become your Identity Theft Report. Some of the companies/financial institutions you deal with may want to see it. For more information, visit:

Request a free consumer credit report by visiting annualcreditreport.com. You’re eligible to obtain a free consumer credit report once every 12 months under federal law. Please be aware annualcreditreport.com doesn’t provide free credit scores; you must purchase them.