How do I stop receiving text or email alerts for my Focus Card?

You choose which is easiest: text, phone or email. Focus Card has representatives available 24 hours, 7 days a week.

Text: To stop receiving text alerts Text STOP to 90831, or login in to your cardholder account, navigate to the alerts page to unsubscribe.

Email: To stop receiving email alerts you may change your Alerts settings anytime by going to the main menu "Card Management" and selecting "Alerts" option to update your selections. 

Phone: Focus Card (payroll): 877-474-0010  or Focus Card (non-payroll): 888-863-0681. We accept relay calls.


Visit our FAQ page for more information on your Focus Card®.