KNOWLEDGE BASE

Why does my digital wire transfer need secondary authorization?

Secondary authorization is a risk control established to protect businesses with more than one owner. If your business has multiple owners, at least two owners need to be enrolled in digital banking. When secondary authorization is needed, the digital wire can't move forward until approved. We'll send an email to the other business owner(s) for approval and inform them of the deadline. They’ll also see a notification of the request when they log in to mobile or online banking.