KNOWLEDGE BASE

Why does my digital wire transfer need secondary authorization?

When a business has more than one owner, secondary authorization is needed for digital wire transfers. It’s a risk control created to protect the business. And it keeps the transaction from moving forward until a second owner approves.

More information

If your business has more than one owner, please be aware:

  • At least two owners need to be enrolled in digital banking to utilize digital wire transfers. One owner is the requestor and the other acts as the reviewer.
  • When one an owner starts a digital wire transfer, notices are sent to the other owner(s). We’ll send an email and post the request on digital banking.