Did you receive a ReliaCard but didn't apply for unemployment?

The U.S. Bank ReliaCard® is distributed and funded by state agencies to recipients of unemployment benefits. The ReliaCard® isn't a credit card, and U.S. Bank doesn't report ReliaCard® information to consumer credit reporting agencies.

If one or more ReliaCards® are received in error:

  • Contact the state agency and let them know information was used without permission to file for unemployment benefits. 
  • Complete the ReliaCard: Report Card Received in Error form. This let's U.S. Bank's ReliaCard Fraud department know of the situation so we can take steps to protect your information.

Important: This form does not get sent to the state agency that processed the unemployment claim.

Additional information

In cases of identity theft, you can place a fraud alert on your consumer credit reporting profile. Just contact the applicable credit bureau agency for details. The three most common ones are:

  • Equifax: 800-525-6285
  • Experian: 888-397-3742
  • TransUnion: 800-680-7289

Visit our FAQ page for more information about ReliaCards®.

If you're expecting to receive a ReliaCard for unemployment benefits, but did not receive the card, contact ReliaCard customer service at 855-282-6161.