KNOWLEDGE BASE

How can I avoid scams while on COVID-19 forbearance?

Every day, scam artists target millions of people to steal money or confidential banking information. If you receive an offer or advice that sounds too good to be true—such as a promise for immediate relief from foreclosure—it’s probably a scam. Here are some additional recommendations to help you avoid fraud or scams: 
Protect your information. Only share sensitive information with sources you trust.
Be cautious of assistance for a fee. U.S. Bank does not charge a fee for providing mortgage assistance such as a forbearance, deferment or modification.
If you suspect fraud, contact us immediately at 877-595-6256. We are available 24/7 to help protect you.