KNOWLEDGE BASE

How can I avoid scams while on forbearance?

Every day, scam artists target millions of people to steal money or confidential banking information. If you receive an offer or advice that sounds too good to be true—such as a promise for immediate relief from foreclosure—it’s probably a scam. Here are some additional recommendations to help you avoid fraud or scams: 
Protect your information. Only share sensitive information with sources you trust.
Be cautious of assistance for a fee. U.S. Bank does not charge a fee for providing mortgage assistance such as a forbearance, deferment or modification.
If you suspect fraud, contact us immediately at 877-595-6256. We are available 24/7 to help protect you. We accept relay calls.

Visit our FAQ page for more information.