KNOWLEDGE BASE

Are extra funds held when I use my ReliaCard at a restaurant?

When using your card where tipping is customary (i.e. restaurants, hair salons, etc.), an amount greater than your purchase may be temporarily authorized to cover the tip (typically 20%).

  • If your balance can’t accommodate the additional amount, the transaction will be declined.
  • If it's approved, the funds held will not be available for other purchases until the actual transaction amount clears. The hold will drop when the transaction posts for the final amount or 10 days after the authorization, whichever comes first.

Visit our FAQ page for more information about ReliaCard.