KNOWLEDGE BASE

How long will my balance transfer take?

You can expect the balance transfer process to take up to 14 days to complete. We'll send a payment to each credit issuer you list and a letter to you confirming the amount that's been paid. To check the status of your balance transfer request, please call us at the number on the back of your card, or at 800-285-8585.

Please continue to make payments to the account you've chosen to transfer the balance from. This will ensure your account is kept current while the balance transfer is being processed.