KNOWLEDGE BASE

When does the money come out of my account when using Bill Pay?

Log in to online banking to pay your bills:

  • Electronic Payments: When a payment is sent electronically, funds are withdrawn from your account on the payment date selected. 
  • Paper Check Payments: When a payment is sent via check, the money is usually withdrawn when the company or person cashes the check. Paper checks are placed in the mail up to 5 business days prior to the payment date to ensure its delivered and processed on time. 
Note: Some merchants process the check as soon as they receive it which may result in an earlier payment. If you incur any fees resulting in a payment that clears earlier than you planned, please contact us at 800-987-7237. 

Additional Information

Safe Debit Accounts can only be used to pay billers listed in our system that accept electronic payments. Express, future-dated and recurring payment options are not available for Safe Debit Accounts.