KNOWLEDGE BASE

Does a recipient need an account with U.S. Bank if I send money with Zelle®?

An account with U.S. Bank isn't required to receive money with Zelle. Your recipient will receive an email or text, from U.S. Bank or the recipient’s financial institution, with instructions to claim the money you send.

Make sure you tell the recipient that they will receive an email or text to complete the Zelle registration (if required).