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How do I cancel or edit a recurring payment?

We are in the process of enhancing our online banking bill pay. Your experience may be different from this article. To view the new process, check our Digital Explorer page.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select the Bill payments from the top menu bar,, then select Pay bills & U.S. Bank accounts.
  2. Find the biller whose payment you wish to cancel and select the biller's name.
  3. Under Next Scheduled Payment, select Edit Recurring Payments.                             
  4. On the Edit/Cancel Payments screen, select Edit this recurring payment, Edit or cancel a single payment or Cancel this recurring payment.

Note: Safe Debit Accounts do not offer automatic payments or expedited delivery.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Tap Pay bills & transfer at the bottom of the account dashboard, then Pay a bill.
  2. Find the biller whose payment you wish to cancel and select the biller's name.
  3. Select Autopay.
  4. Select Remove autopay to cancel the autopay, or update your autopay details and select Save. Both options will provide a review and confirmation screen once the changes have been made.