Usernames can be disabled for security or fraud reasons such as:
- Your login credentials are believed to be compromised by a hacker, key logger, virus, lost computer, etc.
- Other personal information was compromised that can be used to retrieve your username or password.
Your account numbers need to be cancelled and reissued in order for your username to be enabled. Call us at 800-USBANKS (872-2657) to enable your username. We accept relay calls.