KNOWLEDGE BASE

How do I return a vehicle at the end of a lease term?

We encourage you to review our End of lease brochure for information about returning the vehicle. To help with the process, follow our checklist below:

  1. Contact our Lease Maturity department at 866-250-3147* to discuss a return time and location. 
  2. Complete a free, end of lease inspection. We'll contact you approximately a month before the end of your lease to schedule an appointment. 
  3. Contact your dealership to make arrangements to drop off the vehicle. 
  4. Remove all personal items from the vehicle (receipts, registration, insurance cards, GPS locations, etc.).
  5. Upon vehicle return, complete all end of term paperwork. These documents can be obtained at the dealership, or you can call 866-250-3147 to request them. You can return the paperwork via fax or mail. 
Fax: 716-616-5764
Mail: 
U.S. Bank
PO Box 068
Buffalo, NY 14240-0068

More information

A statement is mailed after the return of the vehicle. It may include: 

  • Amounts still owed on the lease
  • Excess wear and use charges
  • Excess mileage fees
  • Termination fee
  • Other applicable taxes and charges

Visit our Lease servicing page for additional information including videos about important details regarding the end of your lease.

*Lease Maturity department: 866-250-3147. We accept relay calls. Our hours of operation are:

  • Monday through Thursday, 7 a.m. to 10 p.m. CT
  • Friday, 7 a.m. to 8 p.m. CT
  • Saturday, 8 a.m. to 4:30 p.m. CT
  • Closed Sunday