How do I return a vehicle at the end of a lease term?

We encourage you to view our end of lease brochure for detailed steps on returning the vehicle. To help get you started, follow our checklist below:

  1. Contact our Lease Maturity department at 866-250-3147 to discuss a return time and location. 
  2. Complete a free, end of lease inspection. We'll contact you approximately a month before the end of your lease to schedule an appointment. 
  3. Contact your dealership to make arrangements to drop off the vehicle. 
  4. Remove all personal items from the vehicle (receipts, registration, insurance cards, GPS locations, etc.)
  5. Upon vehicle return, complete all end of term paperwork. These documents can be obtained at the dealership or you can call 866-250-3147 to request them. You can return the paperwork via fax or mail. 
Fax: 716-616-5764
U.S. Bank
PO Box 068
Buffalo, NY 14240-0068

Additional information

A statement is mailed after the return of the vehicle. It may include amounts still due on the lease account such as: 

  • Amounts still due on the lease.
  • Excess wear and use charges.
  • Excess mileage fees.
  • Termination fee.
  • Other applicable taxes and charges.

Lease Maturity department: 866-250-3147; hours of operation are Monday through Thursday, 7 a.m. to 10 p.m., Friday, 7 a.m. to 8 p.m. CT, and Saturday 8 a.m. to 4:30 p.m. CT. We accept relay calls.

Lease Servicing page
3 months from lease maturity video