KNOWLEDGE BASE

When should I schedule a payment to be sure it arrives by the due date?

We recommend you log in at least five business days prior to the bill due date to schedule your payment. Here's why: 

  • Billers that require payment by paper check, the bank needs up to five business days advance notice to cut and mail the check. 
  • By scheduling your payment in advance, you can be sure the due date will be available (any later date may not be an option). 
  • This does not mean you need to pay your bill ahead of its due date, only that you schedule the payment in enough time to arrive by the due date.

Note: Some merchants process paper checks as soon as they receive it, which results in an earlier bill payment than requested by you. If you incur any fees as a result of a bill payment that is processed earlier than you requested, please contact us at 800-987-7237.

Additional Information

Safe Debit accounts automatically default to the Standard Delivery payment date, which is the earliest date the electronic payment can be made.