KNOWLEDGE BASE

How do I enable or disable my biometrics when I log in?

Biometrics are your unique physical characteristics used for automated recognition. They’re also known as Touch/Face ID (iOS) or fingerprint/face scan (Android). When you’ve enabled your biometrics, you can log into the U.S. Bank Mobile App in one easy step. It's convenient, simple, and secure.

To enable Face ID using the U.S. Bank Mobile App

  1. Open the main menu, Profile & Settings, then select Login preferences.
  2. Toggle on or off, Enable Face ID (iPhone) or Enable your biometrics (Android).

That's it, you're done! The next time you can use your biometrics to log in. 

If you've chosen to disable (toggle off) the biometrics, you will not be able to log in using your Face ID.

More information

When you use your face or fingerprint to log in to the U.S. Bank mobile app, you're using a characteristic that's unique to you. Biometric login with the mobile app is the strongest authentication method we offer.