KNOWLEDGE BASE

How can I turn my touch ID on or off?

To get started, Remember username must be enabled for fingerprint authentication use. If Remember username is disabled, then the log in with fingerprint feature will automatically be disabled. Follow the below steps for using Touch ID.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the Menu icon in the upper left of the account dashboard to access the menu.
  2. Choose Login & Security.
  3. Locate Enable Fingerprint option and swipe to turn the feature on or off . 

The option to use Touch ID is only available on the U.S. Bank Mobile App. This option is not available on our full website usbank.com.

Additional information:

Biometric Authentication is only available on fingerprint scanner enabled devices.