Phishing is the act of pretending to be a legitimate business and directing people to fraudulent web pages through emails.

Phishing or fraudulent emails have these things in common:

• Uses names of specific companies or government agencies to appear authentic.
• Attempts to trick or scare you into providing personal information.
• Gives seemingly valid reasons as to why you should select a link.
• May contain spelling or grammatical errors.

Example: “Suspicious activity was found on your account and a block has been placed on it. To reactivate your account, click here and re-enter your username and password."

More information

We take your security very seriously. U.S. Bank never sends emails asking you to click a link to verify yourself. We don’t ask you to verify sensitive information by email. This includes SSN’s, account numbers, PINs, passwords, etc.

If you receive a suspicious email, contact our Fraud department at 877-595-6256. We accept relay calls.