Phishing or fraudulent emails direct you to use a link provided by them to verify or change your account in some way. A common example is when an email is sent to scare you into thinking there's been a security breech and you need to click to link to verify your credentials.
We take your security very seriously. We will never send an email asking you to click a link to verify yourself. We won't ask for any of your personal or account information either.
If you receive a suspicious email, immediately contact our Fraud department at 877-595-6256. We accept relay calls.