As long as you have a mobile number on file, you can change your PIN using digital banking without needing to know your previous PIN.
See also: What is a registered cellular device and why do I have to have one?

This is because you’ll need to be able to receive a one-time passcode as part of our verification process.
See also: What is a one-time passcode?

When selecting a PIN, be aware of the following requirements:

• It needs to be four digits with no spaces.
• It can't be "9999", "0000" or "1234".
• Doesn't start with "0".

To change your credit card PIN using online banking and the U.S. Bank Mobile App

1. Select your credit card, then choose Account.
2. Select Details & controls.
   • Online banking: Found on the right side of the screen in the Card info tile.
   • U.S. Bank Mobile App: Found in the Manage card tile.
3. Choose Reset PIN and complete the one-time passcode verification.
4. After you’ve been verified, enter a new PIN, confirm it, then select Save PIN.

Other options to change your credit card PIN  

• By phone: Call us using the phone number on the back of your card or 800-285-8585.
  • Automated phone system: Listen to the menu options to change your PIN. We’ll offer clear prompts on what to do and what information is needed during the process.
  • Speak with someone: Say “agent” when the menu begins. This will direct you to the next available person. Our bankers can request a PIN mailer sent to the address on file for you. However, they can’t set specific PINs.
• Branch/ATM: Visit us at any U.S. Bank branch or ATM.
  • Branch: Speak with the next available banker and ask them for assistance with changing your PIN.
  • ATM: At the terminal, open the main menu, choose Customize ATM, then select Change PIN.