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How do I cancel a request for funds with Zelle?

We can help you cancel a request for funds with Zelle. Choose the experience below that works best for you.

How to cancel a request for funds using online banking

  1. Select Transfer & pay, then Send & request money with Zelle®.
  2. Select Activity, then choose Requests. 
  3. Select the recipient and choose Cancel Request, then select Yes to confirm.

How to cancel a request for funds in the U.S. Bank Mobile App

  1. Select Send money at the bottom of the dashboard. 
  2. Select Activity. Here you'll see a list of your requests. 
  3. Select the pending request you'd like to cancel, choose Cancel request, then Cancel payment.