We can help you cancel a request for funds with Zelle. Choose the experience below that works best for you.
Online banking steps:
For the best online experience, we recommend logging in at usbank.com.
- Select Send money at the top of the page, then choose Send Money with Zelle®.
- Select Transactions Timeline found on the right side of the page, in the Actions field, then choose Requests.
- Select the recipient and choose Cancel Request, then select Yes to confirm.
U.S. Bank Mobile App steps:
For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App
- Select Send money at the bottom of the dashboard.
- Select Activity. Here you’ll see a list of your requests.
- Select the one you want to cancel, choose Cancel payment, then Confirm.