KNOWLEDGE BASE

How do I activate my debit or credit card?

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar and then select Self Service.
    • For debit cards: Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
    • For credit cards: Activate a Card under the Credit/Charge Account section.
  2. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu select Manage cards.
  2. Select the card requiring activation.
  3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
  4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Debit cards: Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

Credit cards: If you'd like to call to activate your credit card(s), contact us at 888-200-9959 for consumer cards or 800-553-7650 for business cards.