You can make changes to your next payment or the whole payment series. Payments already processed or claimed can’t be canceled. Here’s how:

Online Banking

1. Select Send Money, then Send money with Zelle at the top of the page.
2. Choose Activity, then select the Scheduled tab.
3. Locate and select the payment you want to edit or cancel.
4. Select Edit payment or Cancel payment to make your changes.
5. Select if the changes apply to the next payments or the payment series, then choose Continue.
6. Make your changes and select Save. To cancel, select Yes, cancel. 

U.S. Bank Mobile App

1. Select Send Money at the bottom of the page, then select Activity.
2. Choose the name of the recipient within the Scheduled tab.
3. Locate and select the payment you want to edit or cancel.
4. Select Edit payment or Cancel payment to make your changes.
5. Select if the changes apply to the next payments or the payment series, then choose Continue.
6. Make your changes and select Save. To cancel, select Yes, cancel.