KNOWLEDGE BASE

How do I stop collections calls or other account servicing calls?

Please contact us at one or more of the numbers listed below based on your product(s)/account type(s). We'll review your account to determine the cause, and help you find a solution. If you are looking for a customer service number that isn't listed, visit usbank.com and select Support in the upper-right corner of the page. 

24-Hour Banking
Phone: 800-872-2625; open 24/7

  • Auto lease
  • Non-mortgage loan products
  • Checking/Savings accounts
  • Reserve lines of credit
  • Manufactured housing chattel

Mortgage Servicing
Phone: 800-365-7772; open Monday through Friday from 7 a.m. to 8 p.m. CT

  • First mortgages only 

Phone: 877-490-7827; open Monday through Friday from 7 a.m. to 8 p.m. CT

  • Home equity lines of credit
  • Home equity installment loans
  • All mortgage accounts except first mortgages

Cardmember Service
Phone: 800-285-8585; open 24/7

  • Personal credit cards

Phone: 866-485-4545; open 24/7

  • Business credit cards