How do I change my username?

Update your username at any time. Here's how: 

Online banking 

  1. Select Customer service at the top of the page, then select My profile. 
  2. From Login preferences select Edit login preferences.
  3. Choose Edit next to Username, then enter your new username and re-enter it.
  4. Enter your current password and select Update username

U.S. Bank Mobile App 

  1. From the main menu, select the gear icon in the upper right.
  2. Select Login preferences, then choose Change username.
  3. Enter your new username and re-enter it.
  4. Enter your current password and select Update username

More information

Once a new username is selected, you'll unable to use the previous username. 

Username requirements:

    • Must be 7 to 22 characters long.
    • Any combination of letters and numbers.
    • No spaces or special characters.