Online bill payment
Our customizable patient portal allows patients to make payments online at any time from any device while also managing financial communication preferences.
HEALTHCARE PAYMENT SOLUTIONS
Turn payment solutions into people solutions.
Our core focus is connecting healthcare providers and patients with capabilities that make payment transactions quick, convenient and easy. Through our MedEpayTM platform we make it possible to increase receivables collection by offering a cohesive payment experience to consumers and staff.
Compatible with all major EHR platforms, our payment and revenue cycle management system can be integrated with existing systems to streamline receivables administration.
Expand patient payment options to drive revenue.
We improve patient financial engagement with digital capabilities that help you to expand and communicate available payment options. Our team of healthcare payment professionals work closely with you to tailor our solution to support your revenue goals.
Healthcare payment solution features
Provider-facing payment acceptance application
A single platform to accept a variety of payment types at the point of care, online and over the phone. Supports card-on-file and auto-pay processes.
Epic® Integration
Consolidate Epic® and non-Epic environments into a single platform to support card payment and eCheck transactions and refunds. Integrate all your Epic modules, including MyChart®, into a single secure platform.
Advanced data security
Our P2PE Validated deployment protects your organization with the highest level of data security and PCI-DSS compliance. Our unique device integration streamlines deployment of EMV devices across multiple locations.
- Level 1 PCI DSS Compliant
- HITRUST Certified
- PCI DSS Compliant
- HIPAA Compliant
How our healthcare payment solution helps your organization thrive.
Reimagine the payment experience with a solution that is easy to implement, utilize, and maintain. With features such as a streamlined device connectivity design, intuitive interfaces, and proprietary reconciliation reporting, you can gain efficiencies.
Modern payment tools such as integrated text engagement and live chat enable improvements to service and support. The ability to combine multiple EHR balances and General Ledger (GL) payments into a single transaction enhances the patient experience and drives positive financial results.
Digitization
Digitally engage with patients to help improve collections with pay by text, text and email notifications, and a patient online portal. Accept a wide range of payment types including card, check, cash, contactless, and mobile wallets.
Integration
Integrate technology platforms to streamline business operations and improve patient care and quality. Increase ease of use while automating payments and reconciliation.
Revenue
Optimize your revenue cycle. Accelerate cash flow and reconciliation processes while reducing payment costs. Request and accept payment pre-service, at the point of care and after. Consolidate clinical and non-clinical payment acceptance.
Insights
Read our articles for additional insights on healthcare payments and revenue cycles.
Consolidating payments for healthcare systems
Consolidating payments can improve the patient experience and the health of your company. If you’re thinking of updating your payment systems, these strategies can help.
New – and surprising – cybersecurity risks for hospitals
While ransomware attacks have been stealing the headlines, threats can come from many sources making it critical for hospitals to have a comprehensive cybersecurity strategy.
How integrating payments delivers better outcomes
As healthcare evolves and becomes more human-centered, efficient and accessible, payment integration is becoming crucial to effective handling of medical records, billing and payment data.
Common questions? We’ve got answers.
Our solution integrates with any EHR or patient accounting system, including Epic®, Cerner®, MEDITECH®, Allscripts®, NextGen, and more. From data integrations to embedded workflow integrations, including support for single-sign-on and real-time posting, we can seamlessly integrate with your existing systems.
Our solution facilities patient payments across multiple accounts, locations, or systems. Regardless of the complexity, payments are auto-posted correctly, split effectively, and deposited into the correct account.
We are committed to security. Our processing platform consolidates front-end authorization and back-end settlement onto a single network, allowing rapid responses to evolving security requirements and advances in technology. Our solution adheres to industry and regulatory compliance requirements. Our solution is Level 1 PCI DSS Compliant, HITRUST Certified, PCI DSS Validated P2PE and HIPAA Compliant.
Our advanced patient engagement tools allow providers to engage patients through digital channels including text alerts for new balances, payment reminders, email notifications, and pay by text with a saved card on file.
We offer secure, contactless payment devices to enable you to create a safer environment for patients and staff by reducing touchpoints at the point of care.
Our payment processing network supports a variety of authorization methods. Our authorization and settlement platform is available 24/7 and does not have transaction number limitations. We specialize in providing integrated credit and debit card payment processing services.
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