KNOWLEDGE BASE

What is a visual pattern and how do I activate or edit it?

A visual pattern is a series of drawn lines that create a pattern of your choice. This optional authentication method is an added layer of security to your mobile banking. This feature is not available in online banking. 

To turn on or edit your visual pattern follow the steps below. Note, once enabled the pattern can only be edited.  

  1. Open the main menu in the upper left corner of the screen.
  2. Select Security center, scroll down to the Login preferences section and select Go to login preferences. 
  3. Under Security choose Visual pattern to turn on or edit it.
  4. Create your new visual pattern by drawing a design with 8 or more points.
  5. Re-enter your new visual pattern and choose Save pattern to finish.