- Online and mobile payments
- Interactive Voice Response (IVR)
- Artificial Intelligence using an online 24/7 chatbot
- Facebook Messenger
- Client customer service
What matters most is exceeding your customers’ expectations, while improving your billing processes. Watch how eBill Service enables consumers to pay bills conveniently, whether it’s by computer, by text or through an optimized mobile experience.
Drive digital adoption with multiple payment channels, methods and frequency options all while improving overall customer satisfaction and retention.
Once you select U.S. Bank, using our self-service portal, customers can easily make payments by logging in or utilizing the one-time guest payment feature. When logged in, customers can also schedule payments, view statements, and sign up for paperless billing.
Use our eBill Service administrative portal to enable your staff to complete tasks that enhances your operational efficiency.
EBPP is a system that allows bills to be created, delivered and paid online. U.S. Bank eBill Service is an EBPP that streamlines biller operations, reduces costs and provides a fast, simple and secure way for customers to view and pay bills.
Electronic bills, also known as eBills, are a convenient bill displayed online. Our eBill Service is an effective solution for delivering electronic bills to customers and collecting utility payments, insurance premiums, auto or mortgage payments, membership fees and charitable donations. You can also use it to collect payments for state, county and city government clients, such as taxes, licensing fees, vehicle registrations, child support, permits, parking tickets and traffic violations, among others.
eBill Service consolidates payment collections, settlements and remittances from multiple channels, eliminating check collection, return items and exception handling. Alternative payment channels improve cash flow and decrease receivable process costs.
Borsheims, a Berkshire Hathaway company, is meeting rising customer demands and generating operating efficiencies with the U.S. Bank eBill Service.
Tailor Ridge Capital Management implemented a scalable eBill service to address the virtual work environment during the pandemic.
The pandemic has altered preferences for processing government payments with shifts toward electronic billing. Read how EBPP is changing public sector banking – and what you need to know to stay ahead in today’s rapidly changing environment.