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The U.S. Bank Fraud Liaison team is here 24 hours a day, 7 days a week to protect you from theft and fraud.
Fraud is committed when criminals use your personal information to access your bank accounts, obtain loans, make purchases, rent an apartment in your name, get a job, get medical services, or otherwise use your identity for their own purposes.
Anyone who uses the internet is a potential target for fraudsters. At U.S. Bank, our first priority is protecting your personal information.
U.S. Bank needs you to be our partner in the fight against fraud. We can’t do it without you. To learn more, read 10 Steps to Minimize Your Risk of Fraud and Theft (PDF) and Fraud prevention tips (PDF).
Read "Lost Your Wallet?" (PDF) to learn what to do if you have a lost or stolen passport, U.S. Bank cards, other credit or debit cards, driver’s license, checks, Green Card, Social Security Card, membership cards or insurance cards.
Include contact numbers in your wallet list so you have the information you need to cancel or reissue your cards. Store this information in a secure location that you can access if you lose your wallet. Note: Never carry your Social Security card in your wallet.
The more paper with personal information you have laying around, in your garbage cans, or sitting in your mailbox, the greater the risk of your personal information getting into the wrong hands.
Missing bills or statements may indicate someone is tampering with your mail or your identity. To cut down on mail fraud:
Learn More about Online Statements
The United States Federal Trade Commission defines identity theft as follows:
"Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, or credit card number, without your permission, to commit fraud or other crimes."
Identity theft can happen to anyone, but there are steps you can take to minimize your risk of becoming a victim.
Don’t be a victim! Download "Fraud Prevention" (PDF)to learn how to arm yourself against identity thieves.
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Private information stored on your computer’s hard drive should be erased or destroyed before you get rid of your computer. First, make a backup copy of any important data you want to save. Then, to erase information permanently, you must either wipe (or “scrub”) your hard drive with special software or physically destroy it (for example, by drilling holes in it). These steps are necessary because your files may be easily recoverable even after you have deleted them or put them in the “recycle bin” on your computer and emptied the bin. Learn more about how to safely dispose of old computers and hard drives.
The U.S. Bank Fraud Liaison team is here 24 hours a day, 7 days a week to protect you from theft and fraud.