KNOWLEDGE BASE

How do I change my username?

You can change your username anytime using digital banking. Be aware, you cannot re-use previous usernames. 

Usernames need to be 7-22 characters long and can be any combination of letters and numbers. Spaces and special characters are not allowed.  

To update your username using online banking 

  1. Select Profile & settings, then select Login preferences
  2. Choose Edit within the "Username" tile.
  3. Enter your new username and re-enter it.
  4. Enter your current password and select Update username

To update your username using the U.S. Bank Mobile App 

  1. Open the main menu and select Profile & settings.
  2. Select Login preferences, then choose Change username.
  3. Enter your new username and re-enter it.
  4. Enter your current password and select Update username