How do I report fraud, phishing, identity theft or suspicious emails?

Contact us at our Fraud Liaison Center at 877-595-6256 right away if you're a victim of the following circumstances:

  • Suspicious activity appears on your account.
  • You're a victim of identity theft.
  • You received a suspicious email or text message and responded.

If you received a suspicious email or text message and did not respond, please forward it to us at

  • List your account relationship(s) with us (e.g. checking and credit card).
  • Tell us if you've recently enrolled for online banking or bill-pay.
  • What internet service provider do you use.
  • What type of connection do you have (e.g., cable, dial-up, DSL, etc.).
  • Tell us if you have a firewall installed on your computer.

We take your security very seriously. U.S. Bank will never send you an email asking you to click a link to verify yourself, or ask for personal or account information. Your quick action helps U.S. Bank fight fraud.