KNOWLEDGE BASE

How to grant secondary approval for small business ACH payments.

A second approval is required so there’s visibility of the payment or transaction for all account owners. Before you get started, here’s some important information to know:

  • To grant approval, you must log into your business profile. 
  • If your business has multiple owners, at least two owners need to be enrolled in digital banking to send an ACH payment.
  • Approval must be completed by 8 p.m. CT for same day payments, and within 3 business days for futured dated payments.
  • You must have a registered cellular device on file for at least 3 business days. See: How do I establish a registered cellular device on my profile?
  • You and the initiating co-owner will receive an email from us after the payment is approved or rejected.

How to approve or reject an ACH payment initiated by another co-owner in online banking

  1. Select Transfers at the top of the page, then choose External transfers, wires, & ACH.
  2. From the Past & current activity section select View & update transfers.
  3. From the Awaiting approval section choose the payment that needs approval.
  4. Review the payment details and select the appropriate option.
    • Continue to approve to allow the payment to process
    • Reject payment to immediately cancel the payment
    • Optional: A reason may be entered for either option selected
  5. To continue with approval process, select Approve and we'll send you a one-time passcode to complete the payment.

How to approve or reject an ACH payment initiated by another co-owner in the U.S. Bank Mobile App

  1. Select Pay bills & transfer, then choose External transfers, wires & ACH.
  2. Under Manage external transfers select View or edit transfers.
  3. From the Awaiting approval section choose the payment that needs approval.
  4. Review the payment details and select the appropriate option.
    • Continue to approve to allow the payment to process
    • Reject payment to immediately cancel the payment
    • Optional: A reason may be entered for either option selected
  5. To continue with approval process, select Approve and we'll send you a one-time passcode to complete the payment.