We offer a few different options to keep you up to date with your Zelle transactions.
The following notifications are automatically sent to your primary email address on file.
- When your Zelle® preferences are modified
- When a recipient’s information is changed or is invalid
- When money has been sent or received to or from your account
Optional notifications can be sent via text message:
- When the recipient receives their money
- When money has been requested from you
- When money is sent to a recipient that’s not enrolled in Zelle®
The optional text alerts can be added or removed at any time. Here’s how:
How to add or change optional text alerts in online banking
- Select Customer Service from the top of the page, then select My Alerts.
- Choose Zelle® from the left, under Notification settings.
- Select the alert you would like to modify and toggle it On or Off.
- Complete steps 1-3 for each alert you’d like to modify.
How to add or change optional text alerts in the U.S. Bank Mobile App
- From the main menu select Notifications, then choose Zelle.
- Select the alert you would like to modify and toggle it On or Off.
- Complete the previous steps for each alert you’d like to modify.
More information
To receive alerts via text message, a registered mobile device is required. See: How do I establish a registered cellular device on my profile?