Engineer certainty across freight payments
Automate and govern freight audit and payment across all modes with bank-grade controls that reduce errors and create a single, trusted source of truth.
Freight audit & payment
Certainty at every exchange
U.S. Bank Freight Payment delivers cash flow, accuracy and trust to advance stronger supply chains.
Freight audit and payment – engineered for certainty
For more than 25 years, organizations have trusted U.S. Bank Freight Payment as a bank-grade steward of freight commerce – securing payments, data and working capital with the rigor of a federally regulated financial institution. As pioneers of electronic freight payment, we continue to build deliberately, combining precise audit processes, trusted infrastructure and hands-on partnership to protect every exchange.
In 2025, we processed more than $46 billion in freight payments on behalf of hundreds of customers and nearly 20,000 carrier payees across more than 200 countries and 100 currencies.
Through our comprehensive platform – where more than 99% of payments are handled electronically – customers gain decision-grade data, predictable cash flow and the confidence to move forward. We don’t just process freight payments; we advance the entire journey so shippers and carriers can grow with certainty.
Big savings. Smart freight payment.
A leading U.S. apparel retailer needed to cut its freight and small parcel costs. Our automated, expert-driven solution turned the retailer's freight payment process into a strategic advantage, helping them save more than $100 million in six years.
Advance freight performance with confidence
Freight shippers
Secure and streamline your payment processes, uncover opportunities for improvement and build strong relationships with your carriers for a reliable supply chain.
Freight carriers
Increase efficiency, reduce time spent resolving exceptions and get paid predictably – so cash flow stays reliable, operations stay focused and your business keeps moving forward.
Small parcel solutions
Simplify and automate payments with bank-grade audit and controls to avoid inaccuracies and unnecessary costs in your parcel operations.
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“Many of the other freight payment agencies that we deal with are really focused on the shipper and don't really take the time to invest in the carrier to understand our needs. U.S. Bank understands that as we become more efficient as a group, it values all of us at the end.”
- Senior Director of Financial Services,
ArcBest
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“From some of our frontline employees that are coming up with the discrepancies and things of that nature, they continue to praise the customer service that U.S. Bank has given them compared to others.”
- Chief Financial Officer,
Kirsch Transportation -
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“We have a 20-year partnership with U.S. Bank and they've been very good to us. We have a customized solution. We're a little behind on some of our systems and U.S. Bank has met us where we're at.”
- Freight Payment Team Manager,
Michelin
CUSTOMER TESTIMONIALS
INSIGHTS & ANALYTICS
Compare your organization against the freight marketplace, industry and peers
Leverage a consultative approach to validate your freight program's performance.
Find cash in your supply chain
With freight spend 3% to 12% for most product-based companies, leveraging this spend to improve working capital through trade finance is a win-win. Our freight payment solution lets shippers hold onto their cash beyond the typical 30-day payment terms.
Gain efficiency, even in the last mile
Get the control you need to manage small package shipping costs using our small parcel contract optimization.
Explore the latest freight trends
Published quarterly, the U.S. Bank Freight Payment Index is a barometer that indicates freight shipping trends on both the national and regional level to help you make more informed decisions
Protecting data through vital cybersecurity measures
Discover how cybersecurity serves as a strategic asset for cost savings and risk mitigation within the supply chain.
Freight customer service
Advance savings and performance with hands-on, consultative support from dedicated U.S.-based experts who operate as an extension of your team. We lean in to solve problems, protect every exchange and keep freight moving with confidence. Recognized as a BenchmarkPortal Center of Excellence, U.S. Bank Freight Payment delivers consistent, accountable service built for long-term trust and measurable results.
Toll free in the U.S. and Canada: 800-417-1844
Direct dial from outside the U.S.: +011-612-973-3170
Email: freight.customer.support@usbank.com
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