Freight audit and payment made easy.

For more than 25 years, organizations have turned to U.S. Bank Freight Payment for the service, reliability and security of a federally-regulated financial institution and payments provider. We pioneered electronic freight payment in 1998 for a single customer, and today we continue to innovate for our corporate and federal government clients. We processed more than $43 billion in freight payments in 2024 on behalf of hundreds of customers and nearly 20,000 carrier payees across more than 200 countries and 100 currencies.

Through our comprehensive online solution, and more than 99% of payments handled electronically, organizations can streamline and automate their freight audit and payment processes and obtain the business intelligence needed to maintain a competitive supply chain.

Why U.S. Bank Freight Payment?

Automate and simplify your freight payment processes

Eliminate manual errors and increase visibility by automating processes across all transportation modes.

Enhance financial security and support business growth

Benefit from reliable security and transparency for all payments with AML, OFAC, SOC and SOX compliance integrations ensuring financial integrity.

Optimize cash flow with our flexible payment solutions

Leverage working capital options to extend payment terms, improving cash flow without the need to renegotiate contracts.

Gain actionable insights for cost control and performance

Access real-time data and benchmarking tools to identify inefficiencies, optimize supplier performance and manage costs more effectively.

Strengthen carrier relationships through seamless collaboration

Leverage online platforms, API integrations and instant documentation sharing to foster transparent and productive carrier partnerships.

Enhance strategic decision-making with advanced analytics and support

Utilize smart technology and U.S.-based expert guidance to inform decisions, improve workflows and resolve issues quickly for better business outcomes.

View transcript

Big savings. Smart freight payment.

A leading U.S. apparel retailer needed to cut its freight and small parcel costs. Our automated, expert-driven solution turned the retailer's freight payment process into a strategic advantage, helping them save more than $100 million in six years. 

Optimize freight processes and savings

Freight shippers

Streamline your payment processes, uncover opportunities for improvement and build strong relationships with your carriers for a reliable supply chain.

Explore shipper solutions

Freight carriers

Drive operational efficiencies, reduce staff time in processing exceptions and get paid quickly – so you can keep your business moving forward.

Explore carrier solutions

Small parcel solutions

Simplify and automate payments for  small parcel shipments to avoid inaccuracies and unnecessary costs.

Explore small parcel solutions

  • “Many of the other freight payment agencies that we deal with are really focused on the shipper and don't really take the time to invest in the carrier to understand our needs. U.S. Bank understands that as we become more efficient as a group, it values all of us at the end.”

    - Senior Director of Financial Services,
    ArcBest

  • “From some of our frontline employees that are coming up with the discrepancies and things of that nature, they continue to praise the customer service that U.S. Bank has given them compared to others.”

    - Chief Financial Officer,
    Kirsch Transportation

  • “We have a 20-year partnership with U.S. Bank and they've been very good to us. We have a customized solution. We're a little behind on some of our systems and U.S. Bank has met us where we're at.”

    - Freight Payment Team Manager,
    Michelin

 

CUSTOMER TESTIMONIALS

 

View transcripts
View transcript
View transcript

INSIGHTS & ANALYTICS

Compare your organization against the freight marketplace, industry and peers

Leverage a consultative approach to validate your freight program's performance.

Find cash in your supply chain

With freight spend 3% to 12% for most product-based companies, leveraging this spend to improve working capital through trade finance is a win-win. Our freight payment solution lets shippers hold onto their cash beyond the typical 30-day payment terms.

Optimize with us today

Gain efficiency, even in the last mile

Get the control you need to manage small package shipping costs using our small parcel contract optimization.

Explore small parcel strategies

Explore the latest freight trends

Published quarterly, the U.S. Bank Freight Payment Index is a barometer that indicates freight shipping trends on both the national and regional level to help you make more informed decisions

Gain key insights

Protecting data through vital cybersecurity measures

Discover how cybersecurity serves as a strategic asset for cost savings and risk mitigation within the supply chain.

Safeguard your data
BenchmarkPortal certification seal

Freight customer service

Optimize savings and lower costs with consultative guidance from our award-winning, U.S.-based customer service center. U.S. Bank Freight Payment is proud to be recognized as a Center of Excellence by BenchmarkPortal, one of the most prestigious awards in the customer service and support industry.

Toll free in the U.S. and Canada: 800-417-1844
Direct dial from outside the U.S.: +011-612-973-3170
Email: freight.customer.support@usbank.com

Get Started

Request a call
Email us
Start of disclosure content

Disclosures

The creditor and issuer of U.S. Bank charge cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A., Inc., and Mastercard® International Inc.

Notice: Foreign-denominated transactions are subject to foreign currency exchange risk. Customers are not protected against foreign currency exchange rate fluctuations by FDIC insurance, or any other insurance or guaranty program.

The foregoing products are available solely for business transactions and not for personal, family or household transactions.