Skip to main content
  • About us
  • Financial education
  • Support
  • Locations
    • Please fill out this field
    U.S. Bank
      • Locations
      • Support
      • Financial Education
      • About us
      • Personal
        • Bank accounts
          • Bank accounts
          • Checking accounts
          • Savings accounts
          • Debit cards
          • CDs
          • Find routing number
          • Visa gift cards
          • Mobile & online features
          • Explore bank accounts
        • Credit cards
          • Credit cards
          • View credit cards
          • Cash back credit cards
          • Travel credit cards
          • Low interest credit cards
          • Credit-building credit cards
          • Pay over time
        • Investing & retirement
          • Investing & retirement
          • Online investing - Offered by U.S. Bancorp Investments
          • Financial goals
          • Investment management
          • Retirement planning
          • IRAs & 401(k) rollovers
          • CDs
          • All products & services
          • Explore investing & retirement
        • Personal loans & lines
          • Personal loans & lines
          • Loans & credit lines
          • Loan calculator
          • Debt consolidation
        • Home loans
          • Home loans
          • Mortgages
          • Refinancing
          • Mortgage calculators
          • Today's mortgage rates
          • Home equity
          • First-time home buyers
          • Home improvement loans
          • Homebuying guide
          • Mortgage help and repayment
        • Vehicle loans
          • Vehicle loans
          • Auto loans
          • Auto loan calculator
          • Recreational vehicle (RV) loans
          • Boat loans
          • Leasing service
          • Dealer finance
          • Explore vehicle loans
        • Mobile & online
          • Mobile & online
          • Mobile & online features
          • U.S. Bank Mobile App
        • Explore personal banking
          • Explore personal banking
          • Explore personal banking
      • Wealth Management
        • Our services
          • Our services
          • Investment management
          • Wealth planning
          • Trusts & estates
          • Banking
          • Insurance
          • Business owner advisory
          • Charitable giving
          • Explore our services
        • Investing
          • Investing
          • Investment management
          • IRA
          • Online investing
          • Explore all investing options
        • Your goals
          • Your goals
          • Plan for retirement
          • Fund an education
          • Pay for a major life event or purchase
          • Leave a legacy
          • Explore all financial goals
        • Advisors & wealth teams
          • Advisors & wealth teams
          • Find a financial advisor or wealth specialist
          • Explore our wealth teams
        • Private Wealth Management
          • Private Wealth Management
          • Our approach
          • Leadership team
          • Client groups & featured professions
          • Find a financial advisor or wealth specialist
          • Find an office
          • Explore Private Wealth Management
        • Our perspectives
          • Our perspectives
          • Market news
          • Investing insights
          • Financial planning
          • Retirement planning
          • Trust & estate planning
          • Explore our perspectives
        • Explore Wealth Management
          • Explore Wealth Management
          • Explore Wealth Management
      • Business
        • Business bank accounts
          • Business bank accounts
          • Business checking
          • Business savings & CDs
          • Business money market accounts
          • Online banking
          • Mobile banking
        • Business credit cards
          • Business credit cards
          • View business credit cards
          • Pay over time
        • Business loans & lines
          • Business loans & lines
          • Business loans
          • Business lines of credit
          • SBA loans
          • Equipment financing
          • Practice financing
          • McDonald's franchise financing
        • Business services
          • Business services
          • Cash management
          • Payroll services
          • Fraud protection
          • Gift cards
        • Business payments
          • Business payments
          • Accepting payments
          • Making payments
          • Merchant services
          • Tax payments
          • Business prepaid cards
        • Online & mobile banking
          • Online & mobile banking
          • Online banking
          • Mobile banking
        • Explore business banking
          • Explore business banking
          • Explore business banking
      • Corporate & Commercial
        • Solutions
          • Solutions
          • Capital markets
          • Credit & financing
          • International services
          • Liquidity & investments
          • Treasury & payments
          • Explore our solutions
        • Treasury & payment solutions
          • Treasury & payment solutions
          • Corporate payment services
          • Transportation
          • Public sector banking
          • Payment processing
          • Digital channels
          • Treasury management
          • Explore payment solutions
        • Industry expertise
          • Industry expertise
          • Commercial real estate
          • Financial institutions
          • Healthcare
          • Public sector banking
          • Transportation
          • Travel & hospitality
          • Explore industry expertise
        • Investment services
          • Investment services
          • Custody solutions
          • Global corporate trust
          • Global fund services
          • U.S. Bancorp Asset Management, Inc.
        • Account login
          • Account login
          • Access accounts
          • Client support
        • Explore corporate & commercial
          • Explore corporate & commercial
          • Why choose us
          • Explore corporate & commercial
      • Institutional
        • Custody solutions
        • Global corporate trust
        • Global fund services
        • Banking services
        • Account login
        • Contact us
        • Explore institutional
        • U.S. Bancorp Asset Management, Inc.
      U.S. Bank Log in
      • Locations
      • Location
      • Branch
      • Branches
      • ATM locations
      • ATM locator
      U S Bank

      Before you go, be sure you know:

      This link takes you to an external website or app, which may have different privacy and security policies than U.S. Bank. We don't own or control the products, services or content found there.

      Continue

      End of pop up window. Press escape to close or press tab to navigate to available options.

      You are here:
      • About us  / 
      • Customer service  / 
      • When a loved one passes away

      Life events

      Financial guidance when a loved one has passed

      What you can expect

      Single point of contact

      A single point of contact to walk you through the entire resolution process.

      A team of specialists

      A team of specialists who regularly handle situations like yours.

      Compassion and professionalism

      You’ll be treated with understanding and respect.

      How to get started

      During this difficult time, we’re here to help you settle your loved one’s affairs, so your top priority can be taking care of yourself and your family.

      Visit your local U.S. Bank branch or call our 24-Hour Banking. We accept relay calls.

      Find Locations
      Call 800-872-2657

      Documents you may need

      You’ll need some documentation to get started. Consult this list for reference and connect with our specialists for further advice.

      Proof of death

      Original or certified copies of the death certificate are the most commonly accepted forms of documentation.

      Account information

      Available documentation detailing any accounts held with the bank.

      Examples include: outstanding U.S. Bank bills, past statements or letters

      Documentation regarding authority over your loved one's financial affairs

      Documents that show who has authority to act on behalf of your loved one's affairs, estate or trust.

      For example, documentation we may accept:

      • Probate documentation
      • Small estate affidavit/Collection of personal property
      • Executor paperwork
      • Representative paperwork
      • Letters of testamentary
      • Trust documents

      Additional documentation for home mortgage or loan accounts

      • Last will and testament
      • Trust documents

      You may also need:

      • Valid ID (one of the following)
        • State driver's license
        • State ID card
        • U.S. passport
        • Military ID
        • U.S. alien registration card

      Third parties you may need to contact:

      You may be asked to contact the following organizations. Consult with your legal professional and/or U.S. Bank specialist to determine the right course of action.

      • Social Security Administration
      • U.S. Department of Veterans Affairs
      • A trust or estate attorney - to understand any trustee duties or executor responsibilities you may have
      • Deceased's employer
      • Creditors/financial institutions
      • Post office - to stop or forward mail
      • Qualified tax accountant

      Additional information

      Have more questions? Please visit Financial IQ for additional information and resources for managing financial matters after a death.

      • Financial education
      • Security
      • Careers
      • Privacy
      • Online tracking and advertising
      • Site map
      • Accessibility
      • Cobrowse
      • facebook
      • twitter
      • instagram

      Deposit products are offered by U.S. Bank National Association, Member FDIC.

      1. Additional checking accounts – Platinum and Gold package customers can open additional Easy Checking accounts with no monthly maintenance fee. Requires at least one identical account holder on all accounts. Gold Package customers are limited to two Easy Checking accounts with no monthly maintenance fee.

        Return to content, Footnote 123
      2. Additional checking accounts – Platinum and Gold package customers can open additional Easy Checking accounts with no monthly maintenance fee. Requires at least one identical account holder on all accounts. Gold Package customers are limited to two Easy Checking accounts with no monthly maintenance fee.

        Return to content, Footnote 345
      3. Additional checking accounts – Platinum and Gold package customers can open additional Easy Checking accounts with no monthly maintenance fee. Requires at least one identical account holder on all accounts. Gold Package customers are limited to two Easy Checking accounts with no monthly maintenance fee.

        Return to content, Footnote 567

      U.S. Bank is not affiliated with Quicken. Quicken is a registered trademark of its respective owner. 

      Equal Housing Lender

      year U.S. Bank