Skip to main content
  • About Us
  • Financial Education
  • Support
  • Locations
U.S. Bank
  • Locations
  • Support
  • Financial Education
  • About Us
  • Personal
    • Bank accounts
      • Bank accounts
      • Checking accounts
      • Savings accounts
      • Debit cards
      • CDs
      • Find routing number
      • Visa gift cards
      • Mobile & online features
      • Explore bank accounts
    • Credit cards
      • Credit cards
      • View credit cards
    • Investing & retirement
      • Investing & retirement
      • Online investing - Offered by U.S. Bancorp Investments
      • Financial goals
      • Investment management
      • Retirement planning
      • IRAs & 401(k) rollovers
      • CDs
      • All products & services
      • Explore investing & retirement
    • Personal loans & lines
      • Personal loans & lines
      • Loans & credit lines
      • Loan calculator
    • Home loans
      • Home loans
      • Mortgages
      • Today's mortgage rates
      • Refinancing
      • Home equity
      • First-time home buyers
      • Mortgage calculators
      • Home equity calculator
    • Vehicle loans
      • Vehicle loans
      • Auto loans
      • Auto loan calculator
      • Recreational vehicle (RV) loans
      • Boat loans
    • Mobile & online
      • Mobile & online
      • Mobile & online features
      • U.S. Bank Mobile App
    • Explore personal banking
      • Explore personal banking
      • Explore personal banking
  • Wealth Management
    • Your goals
    • Our services
    • Ways to work with us
    • Why choose us
    • Perspectives
    • Explore Wealth Management
  • Business
    • Business bank accounts
      • Business bank accounts
      • Business checking
      • Business savings & CDs
      • Business money market accounts
      • Online banking
      • Mobile banking
    • Business credit cards
      • Business credit cards
      • View business credit cards
    • Business loans & lines
      • Business loans & lines
      • Business loans
      • Business lines of credit
      • SBA loans
      • Equipment financing
      • Practice financing
      • McDonald's franchise financing
    • Business services
      • Business services
      • Cash management
      • Payroll services
      • Fraud protection
      • Gift cards
    • Business payments
      • Business payments
      • Accepting payments
      • Making payments
      • Merchant services
      • Tax payments
      • Business prepaid cards
    • Online & mobile banking
      • Online & mobile banking
      • Online banking
      • Mobile banking
    • Explore business banking
      • Explore business banking
      • Explore business banking
  • Corporate & Commercial
    • Solutions
      • Solutions
      • Capital markets
      • Credit & financing
      • International services
      • Liquidity & investments
      • Payables & receivables
    • Industry expertise
      • Industry expertise
      • Commercial real estate
      • Financial institutions
      • Healthcare
      • Public sector
      • Transportation
      • Travel & hospitality
    • Investment services
      • Investment services
      • Custody solutions
      • Global corporate trust
      • Global fund services
      • U.S. Bancorp Asset Management, Inc.
    • Account login
      • Account login
      • Access accounts
    • Explore corporate & commercial
      • Explore corporate & commercial
      • Explore corporate & commercial
  • Institutional
    • Custody solutions
    • Global corporate trust
    • Global fund services
    • Banking services
    • Account login
    • Contact us
    • Explore institutional
    • U.S. Bancorp Asset Management, Inc.
U.S. Bank Log in
U S Bank

Before you go, be sure you know:

This link takes you to an external website or app, which may have different privacy and security policies than U.S. Bank. We don't own or control the products, services or content found there.

Continue

End of pop up window. Press escape to close or press tab to navigate to available options.

You are here:
  • About U.S. Bank  / 
  • Customer service  / 
  • When a loved one passes away

Life events

Financial guidance when a loved one has passed

What you can expect

Single point of contact

A single point of contact to walk you through the entire resolution process.

A team of specialists

A team of specialists who regularly handle situations like yours.

Compassion and professionalism

You’ll be treated with understanding and respect.

How to get started

During this difficult time, we’re here to help you settle your loved one’s affairs, so your top priority can be taking care of yourself and your family.

Visit your local U.S. Bank branch or call our 24-Hour Banking. We accept relay calls.

Find Locations
Call 800-872-2657

Documents you may need

You’ll need some documentation to get started. Consult this list for reference and connect with our specialists for further advice.

Proof of death

Original or certified copies of the death certificate are the most commonly accepted forms of documentation.

Account information

Available documentation detailing any accounts held with the bank.

Examples include: outstanding U.S. Bank bills, past statements or letters

Documentation regarding authority over your loved one's financial affairs

Documents that show who has authority to act on behalf of your loved one's affairs, estate or trust.

For example, documentation we may accept:

  • Probate documentation
  • Small estate affidavit/Collection of personal property
  • Executor paperwork
  • Representative paperwork
  • Letters of testamentary
  • Trust documents

Additional documentation for home mortgage or loan accounts

  • Last will and testament
  • Trust documents

You may also need:

  • Valid ID (one of the following)
    • State driver's license
    • State ID card
    • U.S. passport
    • Military ID
    • U.S. alien registration card

Third parties you may need to contact:

You may be asked to contact the following organizations. Consult with your legal professional and/or U.S. Bank specialist to determine the right course of action.

  • Social Security Administration
  • U.S. Department of Veterans Affairs
  • A trust or estate attorney - to understand any trustee duties or executor responsibilities you may have
  • Deceased's employer
  • Creditors/financial institutions
  • Post office - to stop or forward mail
  • Qualified tax accountant

Additional information

Have more questions? Please visit Financial IQ for additional information and resources for managing financial matters after a death.

  • Financial Education
  • Security
  • Careers
  • Privacy
  • Online Tracking and Advertising
  • Site Map
  • Accessibility
  • facebook
  • twitter
  • instagram
  • linkedin

Deposit products offered by U.S. Bank National Association. Member FDIC. 

Investment and Insurance products and services including annuities are:
Not a Deposit ● Not FDIC Insured ● May Lose Value ● Not Bank Guaranteed ● Not Insured by any Federal Government Agency

Equal Housing Lender

year U.S. Bank