KNOWLEDGE BASE

What should I do when I arrive for my appointment?

At this time, some U.S. Bank branch locations are open by appointment only. If your branch is one of those, there's a sign at the entrance that tells you how to check in. Bring your mobile phone so you can call to let your banker know you’ve arrived. If your branch’s lobby is open, tell a banker you’re there for a scheduled appointment. They’ll be happy to assist you.