Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-847-2869. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.2,3
Additional Benefits for Visa Signature® Cardmembers
For further terms and conditions, view the Visa Signature® Guide to Benefits (PDF)
- Not sure if you are a Visa Signature Cardmember?
- Look for the product name on your billing statement.
Travel and Emergency Assistance Services
When you’re traveling or working anywhere in the world, your Visa Signature card gets you access to a multilingual call center – 24 hours a day, 365 days a year – for the assistance you need. You, your spouse and legal dependent children under 22 years of age who are traveling with you can call toll-free in the United States or collect when traveling abroad. Services include: medical and legal referrals, emergency transportation and more.4
Call the Benefit Administrator at 1-800-992-6029. If You are outside the United States, call collect at 1-804-673-1675. Travel and Emergency Assistance Services is provided on a best-effort basis and may not be available due to problems of time, distance or location.
Visa Signature® Luxury Hotel Collection
The Visa Signature Luxury Hotel Collection gives you access to a premium collection of benefits from over 900 of the world’s finest hotels, including brands like The Peninsula Hotels, Park Hyatt and Shangri-La. Enjoy an unparalleled experience with special amenities, discounts, room upgrades upon arrival and 3 p.m. checkout (when available)—plus, a $25 food or beverage credit and more.5.
Visit visasignaturehotels.com link opens in new window for all current travel offers.
Your Visa Signature card comes with complimentary, 24/7 access to the Visa Signature® Concierge service. Simply call 1-800-953-7392 anytime for assistance booking travel, event tickets and more— even dinner reservations or golf tee times.6