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If you prefer the control and simplicity of shopping at your favorite sites and stores, Real-Time Rewards lets you redeem for the rewards you want from the stores you prefer, without visiting the Rewards Center. And you can choose the redemption categories that matter most to you — such as department stores, electronics, grocery stores, airlines or lodging. You're always in control of where and when you want to redeem.
Contact Us to reach Cardmember Service.
Enjoy discounts at the places you love to shop. Indulge your passion and gain access to a wide variety of offers and deals, including food and wine, shopping, sports, entertainment and more. Find your favorites at visa.com/offers, this link opens in new window.
Tools to help you act quickly if your personal data is threatened
No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.4
Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-847-2869. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.5
Contact Us or call the number on the back of your card.
We have sophisticated fraud-monitoring tools that look for abnormal spending patterns. If we see something unusual, we move fast to keep your card and your account information safe.
Your account is also protected with zero fraud liability, which means you’ll get reimbursed for 100% of fraud losses due to unauthorized use of your account. Please notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.6
Cardmembers enrolled in Online Banking can obtain their credit score at no cost.7 This tool tracks your score over time, shows you how certain credit actions can impact your score and provides helpful information on how to maintain good financial health. This credit score is for educational purposes and is not used by U.S. Bank to make credit decisions. Sign up in Online Banking link opens in new window or sign up in the U.S. Bank Mobile App- link opens in new window.
Learn More about your credit score. This link opens in a new window.
Maintaining good credit makes life easier in a variety of ways. At the Credit Wellness Center, you can get answers to important credit questions such as: