We're here to help.

U.S. Bank is committed to serving its millions of customers across the country as a trusted financial partner. In addition to its existing customer assistance programs, U.S. Bank is now offering a new low-rate, quick loan product designed to help customers who are federal employees needing special assistance during the U.S. government shutdown.

Customers are encouraged to contact our designated federal government shutdown line at 877.760.6046 to speak with a customer service representative about this product and other customer assistance programs that may be available, including mortgage relief options.

As of January 11, 2019, the Annual Percentage Rate (APR) is 0.01%. Loans from $100 to $6,000. 12-month term. Payment example: for a $2,500 loan, 12-month term with a 0.01% APR, the monthly payment would be $208.34. Product is only available to employees of the federal government needing special assistance during the U.S. government shutdown. Contractors or employees of companies that support the federal government are not eligible. Loan approval is subject to credit approval and program guidelines. Interest rates and program terms are subject to change without notice. Installment loans are offered by U.S. Bank National Association, Member FDIC.

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