IMPORTANT INFORMATION

We’re here to help.

Government Shutdown, October 2025

We’re here to help you navigate the path ahead, even amid uncertainty. Here are a few resources to help you stay informed:

Find solutions during critical times

General account help

Financial assistance programs

  • For mortgage assistance programs, including forbearance and deferred payment plans, call 800-365-7900.
  • For other types of financial assistance, such as flexible payment plans or fee waivers, call 888-287-7817.

Call from 7 a.m. to 8 p.m. CST Monday through Friday, and 8 a.m. to 2 p.m. CST on Saturday.

Mobile app view showing bills and transactions across expense categories like Dining, Travel and Utilities

Revisit your budget

The U.S. Bank Mobile App and online banking make it easy.

Take steps to protect your personal information

The risk of fraud may increase during times of hardship. Here are some actions you can take:

  • Be vigilant in monitoring your account activity.
  • Recognize scams. Often they’ll sound urgent or ask you to click on a link.
  • Investigate sellers or organizations before purchasing goods, making investments or donating to charities.
  • Call our Fraud Department at 877-595-6256 if you suspect fraudulent activity.

U.S. Bank will never ask you for personal information via email or text. Learn more about how to protect yourself by visiting our online security page.

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Disclosures

Member FDIC.