Important information

We’re here to help.

Find the solutions you need

If you’re experiencing financial hardship, you’re not alone. We have solutions that may help our customers. Learn about them by calling 800-USBANKS (872-2657) or visiting your local U.S. Bank branch.

Take steps to protect your personal information.

Fraud can happen to anyone, at any time. It’s important to protect yourself and be aware of your finances. If your personal information has been compromised, there are some actions to consider taking to reduce the chances of fraud.

Discover how we’re supporting our communities.

In 2020, we changed to respond to the changing world around us. It started with listening, learning and trusting our community partners and ended with a renewed focus on social justice and equity.

See why diversity makes our business better.

We focus on diversity, equity and inclusion (DEI) because it’s the right thing to do. It’s core to who we are and it allows us to achieve our potential as an organization. It helps people feel valued and it helps us understand and reach the wide array of customers we serve.

Safety precautions in our branches

To help keep our employees and customers safe:

  • We’ve reduced our hours and operations at some branches. Get real-time updates on our branch locator page.
  • We’re requiring our employees and customers to wear a mask, even if not required by law in that location.
  • We’re limiting the number of customers permitted in our branches at a time.
  • Please maintain physical distancing by staying at least six feet away from other individuals.
  • Do not enter a branch if you’re experiencing symptoms of COVID-19, including fever, cough or shortness of breath.

Manage your accounts digitally.

Learn how to spot a scammer.

  • Watch out for people offering fake products and medical advice.
  • Be aware of fake charities.
  • Be careful not to click on fraudulent links that give scammers access to your device.
  • Learn more about how to protect yourself from scammers.