Employees can request card control changes in Spend Management easily if you’re business is enrolled in the Pro Plus plan.

How an employee requests card control changes using online banking

1. Select Accounts, then choose Manage cards.
2. Select the card you want to change controls for, then choose Request card changes. 
3. Update the controls you want changed and select Next.  
4. Provide a reason for the request and choose Request card changes. 

How an employee requests card control changes using the U.S. Bank Mobile App

1. Open the main menu and select Manage cards.
2. Select the card you want to change controls for, then choose Manage. 
3. Select Request card changes. 
4. Update the controls you want changed and choose Next. 
5. Provide a reason for the request then select Submit. 

More information

The business account owner, administrator(s), and department leads with full access will receive notice of the request. They can review, approve, deny, or edit it.
See also: How do I approve a card control change request in Spend Management?

Employees are notified of the decision by email automatically. SMS alerts and/or push notifications for “a card change request was processed” are also sent to those who’ve signed up for them.