Request to change card controls are emailed to the business account owner, administrator(s), and department leads with full access. They can review, approve, deny, or edit it.
- Card control request changes are part of the Spend Management Pro Plus plan.
- Additional alerts, such as SMS text or push notifications, are available to sign up for.
Approving Spend Management card control requests using online banking and the U.S. Bank Mobile App
- Select the central bill account, then scroll and choose Go to Spend Management.
- Select the Approval requests icon.
- Locate the pending request.
- Use the search option if there are many requests.
OR
- Use the columns to identify who’s request you’d like to review (i.e., date, requestor, note, etc.).
- Review the request. You can approve, edit, or deny it.
- If no changes need to be made, select Approve.
- Editing the request means that you’ll edit the employee’s requested controls, then approve your changes.
- If you deny or edit the request, you can enter a note with a brief explanation to the employee, if desired.