KNOWLEDGE BASE

How do I approve a card control change request in Spend Management?

Request to change card controls are emailed to the business account owner, administrator(s), and department leads with full access. They can review, approve, deny, or edit it.

  • Card control request changes are part of the Spend Management Pro Plus plan.
  • Additional alerts, such as SMS text or push notifications, are available to sign up for.

Approving Spend Management card control requests using online banking and the U.S. Bank Mobile App

  1. Select the central bill account, then scroll and choose Go to Spend Management.
  2. Select the Approval requests icon. 
  3. Locate the pending request.
    • Use the search option if there are many requests.
      OR
    • Use the columns to identify who’s request you’d like to review (i.e., date, requestor, note, etc.).
  4. Review the request. You can approve, edit, or deny it.
    • If no changes need to be made, select Approve.
    • Editing the request means that you’ll edit the employee’s requested controls, then approve your changes.
    • If you deny or edit the request, you can enter a note with a brief explanation to the employee, if desired.