KNOWLEDGE BASE

How do I edit or unenroll my Real-Time Rewards settings?

Change your Real-Time Rewards settings or unenroll anytime you'd like. If you change your mind, you can always re-enroll. 

Online banking

For the best online banking experience, we recommend logging in at usbank.com.

  1. Locate the card you want and select View rewards, then choose Redeem rewards.
  2. Choose Real-Time Rewards, then select Edit Real-Time Rewards settings. 
  3. Select what you'd like to do, Edit settings or Opt-out.
    • If you chose Edit settings:
      1. Change the mobile number and/or amount.
        Note: The name on the card and last four digits of that card number will automatically populate on the form.
      2. Review the terms. If you accept, then mark the check box and select Continue.
      3. Review your enrollment information. If correct, select Confirm.
    • If you chose Opt-out, select Yes, opt-out once more to confirm your unenrollment. 

U.S. Bank Mobile App

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the card you want to enroll, choose Rewards and benefits, then select Redeem or view my rewards.
  2. Choose Real-Time Rewards, then select Edit Real-Time Rewards settings.
  3. Select what you'd like to do, Edit settings or Opt-out.
    • If you chose Edit settings:
      1. Change the mobile number and/or amount.
        Note: The name on the card and last four digits of that card number will automatically populate on the form.
      2. Review the terms. If you accept, then mark the check box and select Continue.
      3. Review your enrollment information. If correct, select Confirm.
    • If you chose Opt-out, select Yes, opt-out once more to confirm your unenrollment.