KNOWLEDGE BASE

How do I edit or unenroll my Real-Time Rewards settings?

Change your Real-Time Rewards settings or unenroll anytime you'd like. If you change your mind, you can always re-enroll. 

To manage your Real-Time Rewards settings using online banking

  1. From your dashboard, select the credit card you'd like to review.
  2. Select Go to rewards & benefits, then choose Redeem rewards.
  3. Choose Real-Time Rewards, then select Edit Real-Time Rewards settings. 
  4. Select what you'd like to do, Edit settings or Opt-out.
    • If you chose Edit settings:
      1. Change the mobile number and/or amount.
        Note: The name on the card and last four digits of that card number will automatically populate on the form.
      2. Review the terms. If you accept, then mark the check box and select Continue.
      3. Review your enrollment information. If correct, select Confirm.
    • If you chose Opt-out, select Yes, opt-out once more to confirm your unenrollment. 

To manage your Real-Time Rewards using the U.S. Bank Mobile App

  1. Select the card you want to enroll, choose Rewards and benefits, then select Redeem or view my rewards.
  2. Choose Real-Time Rewards, then select Edit Real-Time Rewards settings.
  3. Select what you'd like to do, Edit settings or Opt-out.
    • If you chose Edit settings:
      1. Change the mobile number and/or amount.
        Note: The name on the card and last four digits of that card number will automatically populate on the form.
      2. Review the terms. If you accept, then mark the check box and select Continue.
      3. Review your enrollment information. If correct, select Confirm.
    • If you chose Opt-out, select Yes, opt-out once more to confirm your unenrollment. 

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.