KNOWLEDGE BASE

How do I order statements for a closed account?

Digital statements are no longer available through online and mobile banking once your checking, savings, or credit card account is closed. We encourage you to save any statements you may need prior to completing an account closure. However, if you need statements on a closed account, please contact us by phone or by mail. We accept relay calls.

  • 24-Hour Banking: 800-USBANKS (872-2657)
  • Cardmember Service: 800-285-8585

You also have the option to reach us by mail:

U.S. Bank/Bank by Mail
PO Box 1950
St. Paul, MN 55101-0950

Bank by Mail Overnight
EP-MN-01PR 
1200 Energy Park Dr 
St. Paul, MN 55108 

Please review the Consumer Pricing Information as fees may apply for statement copies.