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How do I stop an ACH payment or recurring debit card transaction?

There are a couple things to consider before you stop an ACH payment or recurring debit transaction:

  • Payments already in process or completed can't be stopped.
  • To stop a scheduled payment, you'll need to submit the request at least three business days before the scheduled payment date. 

How to stop an ACH payment or recurring debit card transaction using online banking

  1. Select your checking account, then choose the Account services tab.
  2. Choose Stop payments within the Payment section.
  3. Select I used my card or account number, then select Continue.
  4. Verify the account used for the transaction is selected, then choose the merchant making the charge.
    • If the merchant isn't listed, select Merchant not listed at the bottom.
  5. Choose the payment amount you'd like to stop, then select Continue
    • If there's a fee to stop the payment, the amount will show on the page. 
    • To stop a recurring debit transaction, choose to stop "all future payments".
  6. Review your information, then select Submit.

How to stop an ACH payment or recurring debit card transaction using the U.S. Bank Mobile App  

  1. Select the deposit account used for the transaction, choose the Manage tab at the top, then select Stop payments.
  2. Choose I used my card or account number, then select Continue.
  3. Verify the account used for the transaction is selected, then choose the merchant making the charge.
    • If the merchant isn't listed, select Merchant not listed at the bottom.
  4. Choose the payment amount you'd like to stop, then select Continue
    • If there's a fee to stop the payment, the amount will be displayed on the page. 
    • If you're stopping a recurring debit transaction, choose to stop "all future payments".
  5. Review your information, then select Submit.