To link your outside financial accounts from other institutions, tap Link External Account on your Accounts dashboard. Choose from the list of popular financial institutions, or type the name of your financial institution into the search field.
You can link most account types, including bank accounts, credit cards, brokerage accounts, home mortgage, car loan, etc. You’ll be able to view your account balances and detailed transaction information for the accounts you have linked.
No. We offer the option to link external accounts for informational purposes only. Your access to these accounts through U.S. Bank digital banking is limited to viewing balances and detailed transaction information. Neither you nor U.S. Bank will be able to transfer assets or take any action on a linked external account.
Account information is typically updated when you log in to the U.S. Bank Mobile App. However, please note that data cannot be refreshed more than once in a three-hour period.
Account data cannot be refreshed more than once in a three-hour period. You’ll see the time since an account’s most recent refresh displayed above the balance for that account on your Accounts dashboard. If it’s been more than three hours, you can manually refresh the data:
Select Manage external accounts on the Accounts dashboard.
On the next screen, select the account and then tap Refresh.
There are three common reasons why you might see an error message on a linked account:
The username or password you provided was incorrect,
The other institution’s system timed out during the authentication process, or
You haven’t completed the multifactor authorization process for that institution. (This means you need to provide a second proof of your identity – for example, by entering a PIN or answering a security question – to gain access.)
In any of these cases, re-entering your username and password for the external account and completing the authentication process should solve the problem.
You may also receive an error message if there is a technical issue on our side or with our external aggregation partner. If this occurs, please try again later. We will work to fix the issue as quickly as possible.
To delete an account, tap Manage external accounts on your Accounts dashboard. On the next screen, select the account you want to unlink, then tap Remove linked accounts. This will remove all linked accounts at that financial institution from your dashboard in the U.S. Bank Mobile App.
Your personal information is entered through secure socket layer (SSL), which creates and maintains an encrypted connection between your browser and our data aggregation partner (MX). MX maintains strict safeguards, including firewall barriers, encryption, authentication procedures and physical safeguards, to protect your information from loss, alteration, unauthorized disclosure and misuse. Neither we nor MX sells your personally identifiable information.
We support common types of multi-factor authorization (MFA) during the linking process. MFA requires more than one method of authentication to verify your identity to login (for example, a PIN or security question in addition to your username and password). If you’ve set up MFA for your external account, you’ll be prompted for the additional authentication information during the linking process.
If you accidentally deleted an account from your dashboard, you’ll need to add it again. To re-link an account, please follow the steps below:
Select Link external accounts on your Accounts dashboard.
Search for your financial institution.
Use the same one that you used earlier from the search results
Use the same credentials you used earlier and select Submit.
Yes. Our data aggregation partner aggregates data from more than 10,000 data sources across dozens of countries around the world.
Linking external accounts provides a view of your accounts at U.S. Bank and other financial institutions all in one place. In addition to providing you with a convenient, unified view of your finances, this information may be helpful to your overall financial planning and keeping your financial plan up to date. Linked account information may also allow us to provide better help and advice and give you more personalized guidance. We may also make you aware of other products and services that could be of interest to you.
No. Shared Access users will not be able to see your external accounts. Shared Access allows you to share access to your U.S. Bank and/or U.S. Bancorp Investments accounts only with existing U.S. Bank and/or U.S. Bancorp Investments customers.
Yes, we use MX, an established third-party vendor for data aggregation services. Because MX is a third party gathering the data, U.S. Bank is not responsible for the accuracy or availability of content. Please contact your financial institution for questions on your linked external accounts.
No. External accounts are included only for convenience and informational purposes. External account details include data on assets not held or valued by U.S. Bank. Data is obtained by MX, a third-party aggregation service. External account balances displayed may not reflect the latest transactions or available balances. Contact your financial institution with any external account questions.