Learn how to reduce your risk of check fraud, review account activity and take next steps if something seems suspicious.
Online Security
Stay informed. Stay secure.
Security threats can happen quickly, but small, proactive steps can help you protect your money, personal information and accounts. Explore practical guidance, timely fraud awareness resources and step-by-step support to help you bank with more confidence online and in the U.S. Bank Mobile App.
Protect what matters most
Take simple steps to help safeguard your accounts, personal information and financial well-being. With the right tools and habits, you can stay in control and bank with greater confidence every day.
FRAUD AND SECURITY
Build secure habits
Review account activity regularly so you can spot unusual transactions sooner.
Use strong sign-in settings, including two-step verification, biometrics or passkeys when available.
Set up alerts to help monitor balances, withdrawals and other account activity.
Choose digital statements and payments to help reduce exposure from mail theft or lost paperwork.
SCAM AWARENESS
Stay alert to common warning signs
Fraud tactics change often, but many scams share similar warning signs, including urgent requests, pressure to act immediately, unexpected messages, requests for verification codes or instructions to move money. If something feels unusual, pause before responding and contact the company directly using a trusted source.
- Learn how to recognize identity theft, payment scams and financial exploitation.
- Review current fraud awareness resources and seasonal scam guidance.
- Report suspicious activity as soon as possible if you think your information or account may be at risk.
HELP WHEN YOU NEED IT
Report suspected fraud or unauthorized activity
If you suspect fraud or unauthorized activity, act quickly. We’ll help you report the concern, secure your accounts and understand what happens next.
- Report suspicious activity as soon as possible so we can review your account and help you secure it.
- Report fraud or dispute a transaction immediately by logging in to your digital account or by calling our fraud department at 877-595-6256. We accept relay calls.
- Review our FAQs to learn more about security tools, submitting a fraud claim, checking claim status, requesting a stop payment, reviewing check images and locking a card.
SUPPORTING OLDER ADULTS
Help protect loved ones from financial exploitation
Financial exploitation can affect anyone, but older adults may be targeted through romance scams, caregiver fraud, check fraud or urgent requests for money. Share these resources with family members, caregivers, or trusted contacts to help recognize warning signs, protect personal information, and respond quickly if something seems wrong.
- Talk with trusted contacts about unusual requests for money or account access.
- Review check fraud, romance scam and account security resources together.
- Learn how to spot common signs of financial exploitation.
- Report suspicious activity as soon as possible if an account or personal information may be at risk.
KEEPING YOUTH SAFE
Build confidence with money and digital banking
Starting school, managing money for the first time or using new payment apps can make students and young adults more vulnerable to scams. These resources can help them recognize common student scams, protect sign-in information, and take quick action if an account or payment may be at risk.
- Learn how to identify student loan scams and other common student-focused fraud tactics.
- Be cautious with payment apps, unexpected requests for money or offers that seem too good to be true.
- Protect your account with strong sign-in settings. Never share usernames, passwords or verification codes.
- Know how to report suspicious activity and get help quickly if something goes wrong.
We put your security first
Discover all the ways U.S. Bank protects your privacy and explore ways you can take control. Visit the security center in mobile and online banking to see what features you’ve already enabled and activate more in minutes.
Make security part of your routine
Learn simple ways to help protect your account, recognize scams and take action if something doesn’t look right.
Scammers may pressure you to send money quickly or share personal information. Before making a digital payment, confirm who you are paying, avoid sending money to people you do not know and use stronger sign-in options such as biometrics, passkeys and two-step verification when available.
Fraud tactics change often, but many scams share common warning signs: urgent requests, unexpected messages, pressure to act immediately, requests for verification codes or instructions to move money.
If something feels unusual, pause before responding, contact the company directly using a trusted source and report suspicious activity as soon as possible.
Learn how caregivers, family members and trusted contacts can help older adults spot warning signs and protect personal information.
Explore student-focused fraud education, digital payment safety tips and beginner-friendly digital banking resources.
Learn how to use our security tools
See how our digital banking tools work with hands-on, interactive simulations. Explore features that can help you monitor account activity, strengthen sign-in security and take action if something doesn’t look right.
Strengthen your digital defenses
Strengthen your digital defenses against cybercrimes and fraud all year round with our one-day Cybersecurity bootcamp.
Stay safe from scammers
Protecting yourself from fraud and scams should be on your short list of to-dos when it comes to your financial goals. Learn how to avoid being a victim of scammers.
Paying bills online can help reduce fraud risk by eliminating mailed checks; allowing scheduled, trackable payments; and letting you edit or cancel payments before processing. This helps you avoid both fraud and costly payment mistakes.
Faster deposits and transfers reduce risk
Mobile check deposit and digital transfers eliminate trips to the bank, reduce handling of checks or cash, and post faster into your account, lowering theft risk.
Paperless statements increase security
Opting into online statements reduces mail theft, keeps sensitive data out of your mailbox, and can be more convenient, sustainable and easier to track.
Yes. We protect your accounts with advanced encryption and multi-factor authentication. You can also help keep your information secure by keeping your login credentials private.
Call 877-595-6256 or log in to your account.
Yes, for unauthorized account access, you’re protected by our zero fraud liability. 1 We’ll reimburse you for 100% of unauthorized transactions, provided you notify us promptly.
Do not click links. Contact your bank directly using a known phone number or website.
Yes. It reduces the risk of mail theft and identity exposure.
Yes. Use cellular data or a VPN and log out after sessions.
MFA requires two or more verification methods, adding another layer of protection.
Timeframes vary by case and account type. Report issues promptly to speed resolution.
How to protect against fraud and digital scams
If you forget your username or password, you can retrieve your username or reset your password through digital banking. Use this option if you are having trouble signing in or want to make sure your login information is secure.
Face ID can make signing in faster and more secure by using your device’s built-in biometric settings. Once enabled, you can use Face ID instead of manually entering your username and password each time.
If you need a new PIN or think your current PIN may have been compromised, you can change it to help keep your card and account more secure.
Biometric sign-in lets you use your device’s security features, such as fingerprint or face recognition, to access the U.S. Bank Mobile App more securely and conveniently.
Passkeys can help strengthen account security by giving you another secure way to sign in without relying only on a password.
If you use a Windows device, passkeys can provide a secure sign-in option that helps reduce reliance on passwords.
If your card is misplaced or you notice suspicious activity, locking your card can help prevent new purchases while you decide what to do next. You can unlock it later if you find it and confirm it is safe to use.
If you see a transaction you do not recognize or believe your account has been affected by fraud, submit a fraud claim so U.S. Bank can review the activity and help guide next steps.
After you submit a claim, you can use the status dashboard to see where it stands and understand whether any additional action may be needed.
If you need to stop a check or payment before it is processed, you may be able to request a stop payment through digital banking.
Viewing check images can help you review posted checks, confirm payment details and identify activity that may need another look.
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