If the payment hasn’t been debited from your account, you may still be able to modify or cancel it. However, if the payment has already been withdrawn, you’ll need to contact the vendor directly to discuss refund options. 

If your vendor has not received your payment, see also: What to do if a vendor hasn't received your bill pay for business payment.

To view, edit, or cancel a bill pay business payment using digital banking 

1. Select Transfer & pay, then choose Pay bills for your business. 
2. Choose the Activity tab to view your scheduled payments. 
3. Online banking users: Locate the payment and choose View payment to access the payment.  
   U.S. Bank Mobile App users: Locate and select the payment you’d like to view.  
4. The payment details will be displayed. If you added a bill, it’ll also show here.  
5. To edit a scheduled payment: 
   1. Select Edit payment from the bottom of the payment details. 
   2. Make any updates you’d like to the payment.  
   3. Choose Save changes to finish the updates. 
6. To cancel a scheduled payment:  
   1. Choose Cancel payment from the bottom of the payment details. 
   2. If you’d like to save the payment for another time, check the Save as bills to pay later box.  
   3. Select Cancel payment to confirm the cancellation.  
   4. The cancelled payment will remain in your payment history. 

Note, this process only changes the payment, not the vendor’s information such as the name or address. To change a vendor’s details, see also: How to edit or delete a vendor using bill pay for business.