KNOWLEDGE BASE

What do I do if a Spend Management card is lost or stolen?

Spend Management owners can report their or their employee’s card as lost, stolen or never received. Admins and department leads can report only their own card as lost or stolen. 

To report a card lost or stolen in Spend Management

  1. Select Cards from the menu. 
  2. Choose the card that is missing.
  3. Select Options on the right side then Report card lost or stolen
  4. Choose Continue to go to U.S. Bank Online Banking Dashboard and follow the prompts to finish reporting your card.

Note: Select Transactions from the menu to see recent transactions. If you do not recognize one or more transactions, call our Cardmember Service Fraud Operations at 866-737-6844 and we will help you.